Fast food restaurant, Hamburger restaurant, Restaurant
Totally dishonest, they have the menu listed with the price and then they charge you more and when I asked them about it I was told that the large that cost more is all they serve however they had a different price advertised.The lady at the counter Jenifer was very rude and disrespectful.It took about 20 minutes after making my order to actually receive it.They had no care at all that we are at a airport and needing to get to our flight.It is what it is when you go to an airport but these employees can do something else if they don't feel like doing their job correctly.Go to another place they have in the terminal if you can.
Now this Wendy's is inside of Bush Airport in the American Airlines terminal. So, unless you're flying with them you can't visit this Wendy's. The servers were quick on taking my order and preparing my meal.They were friendly n courteous eventhough it was early in the morning. My sandwich was Hot n Fresh.They do offer free refills.So, stop by to get something to eat before flying off to your destination.
I recommend anyone who values the level of service that they receive and spending their hardworking money to find another location to eat.I was intentionally overcharged and when I brought this up to the cashier's attention she mentioned that they ran out of medium drinking cups/fries so I would have to pay more for the upcharge as it is the customer's fault that they ran out of cups.The manager AB Ramirez intervened and was so rude/condescending and pretty much said I have the option to get a full refund and be turned away.Not to mention, they ran out of lids for this large drink that I did not request.I ordered a spicy chicken sandwich meal and did not receive a "spicy" patty, I feel this may have been done intentionally as well.As a frequent flyer through this terminal, this was the last thing I wanted to deal with in addition to a delayed flight.Overall horrible service and unprofessional manager.
Chicken restaurant
15811 John F Kennedy Blvd, Houston, TX 77032, United States
Sandwich shop
2800 N Terminal Rd Terminal A Ticketing Level, Houston, TX 77032, United States
Restaurant
George Bush Intercontinental Airport, 18700 John F Kennedy Blvd, Houston, TX 77032, United States