Family restaurant, American restaurant, Bar, Hamburger restaurant, Sports bar
Had breakfast here today.My husband and I got chicken and waffles and a biscuits and gravy.The chicken and waffles were the BEST! Crispy tendy fried chicken tenders and the waffles was soft and fluffy it was soooo good.It came with a cinnamon butter that kicked it up a little and the biscuits and gravy were good also.Our waitress Sydney was friendly and helpful.Got everything out and everything we asked for! Will for sure be coming again!!
Owner response
Thank you so much for this 5 star review! Delicious food and great service is what we are here for. We can't wait to see you again, if you have any further comments please reach out to us at info@waterlooicehouse.com. See you soon :)
Our server was AM1 B? Should have asked her name. She was so friendly, and attentive, really appreciated the great service. Fried mushrooms were yummy but screaming hot. You gotta try the Reese's Peanut Butter Pie, it's heavenly and should be put on the permanent menu.
Owner response
Thank you for the wonderful feedback! We're glad you enjoyed the service and our fried mushrooms.We'll definitely consider adding the Reese's Peanut Butter Pie to our permanent menu.We hope to welcome you back soon! You can always reach our team at info@waterlooicehouse.com
While the food looked good, i was a touch unhappy that that fries tasted stale/old.I was there around 5pm, the location was busy, but was still sat right away.I was with 4 other people.2 of us had the chicken strips, they were good but could have used some kind of seasoning on them.The sweet potato fries were really good.The cream gravy needed seasoning as well.The other two people with me had the chicken fried steak and both liked that the mashed potatoes did not taste like they were "boxed".The service was good and our server was attentive and knowledgeable of the items on the menu and specials.Overall everything was good.
Owner response
Miki, Thank you for taking the time to leave us a review.I'm sorry the fries missed the mark.While unseasoned, our hand cut fries should taste fresh and crispy all the time.We make them to order so the fact that yours were not is frustrating.I appreciate you bringing this to our attention and ill make sure to follow up with the staff.I'm glad that your overall experience went well and I hope you visit us again soon.If you ever need to, you can reach our team directly at info@waterlooicehouse.com.
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