Village Inn

Won't be back.Patty melt is a small hamburger with 2 packaged slices of cheese and a few sliced grilled onions.
Food was warmish, sides of fruit sparse, side of salad small in a small cup and greens starting to spoil.
The really disappointing part is the experience.
We arrived at 2:30 and the manager welcomed us with " welcome, you're just in time, we close everyday at 3:00".
We weren't aware of this and he assured us that was fine.
But no sooner received our menu and server asked if we'd decided.
We both got a patty melt.
While we ate, the manager came over to say server would take our payment "when we were ready" and server came while we ate, signed herself with a scribble on her payment device.
We gave over 30% tip for being there at the closing.
We were hurried, and out by 3:10.

Owner response

Great improvement to the location.
I love the new face and decor.
I was surprised with the alcohol options.
I was able to have some mimosas. The food was great.
I had the skillet and even though I felt like the flavor was blend, i was able to taste the spinach and the potatoes so I give it a 5/5 for the fresh-like taste.
The temperature was perfect. The burger was really good too.
The texture and consistency of the meat was surprisingly good.
No dry meat.
Fries were cooked perfectly to my taste. The French toast was great temperature and flavor, and no greasy or eggy. Our waitress could have checked on us a couple more times, but she was very nice and attentive when she was with us, so no complaint there. Great experience.

Owner response

I am EXTREMELY late with this review, but as they say, you never forget a bad experience.
I came to this location on February 23, 2023 for the first time since their remodeling and the re-opening.
I called in an order for pick up.
I was in a big hurry and ordered my mom’s favorite breakfast-ultimate skillet and a basic cheeseburger with onion rings for myself.
It was around 9a when I did the pick up.
The young hostess working was SO SWEET, I never did get her name (she wrote ‘Happy Birthday’ on my mom’s box and bag).
It was my mom’s birthday morning and I was trying to give her a little treat for her day since we both had to still work on her birthday.
I was thoroughly surprised when I opened my box to eat and seen these BURNT A** onion rings.
If I wasn’t in a rush, I would’ve taken them back and asked for new ones.
Luckily, for the “cook” I didn’t have the time.
I just couldn’t get over the fact that “they” actually had the audacity to still put these in the box to present like it was OKAY! I called my mom and asked how her food was and she was absolutely delighted to say her ultimate skillet was the best one she has EVER had! (The ultimate skillet is the ONLY thing she [EVER] gets from Village Inn).
Imagine my surprise to hear that, but then imagine her shock when I sent her a picture of my onion rings😤🙄 needless to say, I personally will not be ordering from this location again.

Owner response