American restaurant, Dessert restaurant, Fast food restaurant, Hamburger restaurant, Ice cream shop, Restaurant, Sandwich shop
Everything is made fresh and its peace and quiet.No one is talking extremely loud during lunch.Give lunch service 5 STAR and dinner service 0 STARS but ill have to settle for a 1 STAR that they dont deserve.Came in for dinner with the kiddos and service went down hill EXTREMELY QUICK.Not greeted Not told food being made fresh and saw an employee wearing gloves handling money,food,dust pan and broom,and touching plastic spoons along with taking out the trash without changing gloves after he was done taking out the trash.Saw other employee cleaning tables with gloves on and not changing them also handling food and money.
Owner response
Rich, we expect all of our guests to enjoy our fresh, cooked to order meals, and we're sorry that you had less than our best.We'd really like to understand more about this situation, and how we can do better.Please reach out to us at contactculvers.com, so that we can share this with the appropriate team.Thank you! - The Guest Relations team at the Culver's Support Center
I ordered a chocolate concrete mixer with Reese’s pb cup and Oreos.When I got to the window, I was handed a vanilla concrete mixer with Oreos and Reese’s pb cups.I informed her politely that I ordered a chocolate concrete mixer.She took it back, then handed me a the same concrete mixer, reblended with some chocolate syrup.I had a feeling it was not correct, but I just accepted it and left.
Owner response
We're sorry to hear about your experience, Lindsey.We strive to get every order right and it seems we missed the mark this time.We encourage you to share more details about your visit at contactculvers.com.Your feedback is important to us and helps us improve.
Culver's food tastes good, no doubt.But it is expensive.Quite expensive.Today I found out the fish on the fish sandwich covers about half the bun.For seven bucks? Really? One of these days, I will finally decide to drive past it and not spend this type of money for such little food.
Owner response
Hi Scott, we're sorry to hear that you didn't feel the value in your recent visit.We take your feedback seriously and would like to understand more about your experience.Please share your comments at contactculvers.com.Thank you.
Fast food restaurant
12930 W Maple Rd, Omaha, NE 68164, United States