Tropical Smoothie Cafe

Name: Tropical Smoothie Cafe
Address: 7714 Bardstown Rd, Louisville, Kentucky, 40291, US
Telephone: (502) 384-5249
Price range: $
Rating: 3.30

Restaurant, Breakfast restaurant, Cafe, Fast food restaurant, Health food restaurant, Juice shop, Sandwich shop

Location: 7714 Bardstown Rd, Louisville, KY 40291, United States
Phone: (502) 384-5249
Price: $

Opening hours

Sunday: 10 am-8 pm
Monday: 7 am-9 pm
Tuesday: 7 am-9 pm
Wednesday: 7 am-9 pm
Thursday: 7 am-9 pm
Friday: 7 am-9 pm
Saturday: 8 am-9 pm

Takeout

Sunday: 10 am-8 pm
Monday: 7 am-9 pm
Tuesday: 7 am-9 pm
Wednesday: 7 am-9 pm
Thursday: 7 am-9 pm
Friday: 7 am-9 pm
Saturday: 8 am-9 pm

Food & drink

Juice

By owner

Street View

Add Your Review

Reviews

I usually enjoy Tropical smoothie but this visit was horrible because of the cashier who had a terrible attitude.
Maybe she was going through something that made her that way but she was extremely rude and dismissive overall.
I definitely won’t be back to this location on Bardstown rd.
Trust me save your money and go somewhere else don’t come here unless you enjoy being disrespected and not appreciated.

Owner response

June.
we hate that we let you down so please let us know how we can get better so your next experience exceeds your expectations.
Please help us make this right, by going to https://bit.ly/37hBUr4 and telling us more about your experience.

I won't be back.
I have gotten smoothies here several times, and loved it and this time I use the app to order.
It added a 15% tip without asking me.
When I tried to cancel the order, and just order in the store, it wouldn't let me.
When I spoke to the girl in the store about it, she said that had never happened before and that it was weird.
I took that to mean that she was saying it was my fault, but maybe I was being sensitive.
She said there was nothing she could do and she could call her manager, and if I didn't see the refund in the next 5 to 7 days, to call them back.
When I pointed out that I was paying for the smoothie twice, because she's charging me again in the store, she said that that was the only thing they could do.
I asked if there was something I could have to show that we had spoken and I was promised a refund, and she told me about calling her manager, and restated everything she had already told me.
At that point I just said never mind.
I have no problem tipping, I just don't want to be tricked into it.
So this will be the last smoothie I get from there.

Owner response

Elizabeth.
we hate that we let you down so please let us know how we can get better so your next experience exceeds your expectations.
Please help us make this right, by going to www.tropicalsmoothiecafe.com/contact/ and telling us more about your experience.

Walked in for the first time this morning.
My detox smoothie was great, but the service was better.
Arloetta was knocking out so many online orders and was still very polite and timely with my walk-in order.
Will be back

Reservations