Restaurant, Bar
At Tia Carmen, nestled within the JW Marriott Phoenix Desert Ridge Resort, diners are treated to a unique culinary journey that marries style with sophistication. With a cozy, upmarket atmosphere, this restaurant shines with its indulgent wine list and expertly crafted cocktails. While reviews show mixed feelings about certain dishes, standouts like the tri-tip kabobs and decadent cheese bread have garnered enthusiastic praise. Perfect for solo dining or special celebrations, Tia Carmen promises an arresting experience—just keep those taste buds ready!
Food & drink
Vibe
Squash
Juice
Tostada
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Menu 5
This restaurant reminded me of the importance of looking at reviews before going to new restaurants.Don’t let the appearance of this restaurant deceive you.This was such an odd dining experience.Foremost, our server was very nice but seemed to lack social skills and quite awkward.She would often stand near the wall of the restaurant and stare at us while we were eating.It was quite an uncomfortable feeling.She was really nice but something was definitely off.As for the food, everything was quite bland unfortunately.Our appetizer the tostada was definitely the best item on the menu but nothing we ordered was worth the price.Our main dishes lacked flavour and were quite odd combinations of ingredients.The noodle dish was very odd.The noodles were cut up with ground meat and edible flowers on top.It seems like this restaurant is overly concerned with their dishes appearance and not their flavours.The bone in pork chop was dry, bland, and came with no sides.It was unreasonably priced given that nothing else came with the protein.It tasted as if everything was seasoned with just salt and pepper.Overall, would not come back to this place again.Reading these reviews, it seems as though the management team is unable to adapt this establishment or unwilling to compensate anyone for their poor experiences.Save your money.
Owner response
Dear Priya, Thank you for taking the time to review your dining experience with us.We sincerely apologize for the concern you had with our service.Typically, our servers do a terrific job responding to our guest's needs; therefore, we are disappointed to learn that this was not your experience.We always look for ways to improve our service and are grateful for your feedback.We are also sorry that you did not enjoy your meal.We strive to provide only high-quality, locally sourced ingredients to deliver exceptional, innovative dishes to our guests.We will share your helpful comments with our culinary staff.We would welcome another opportunity to provide you with the flawless visit you deserve and hope you will give us that chance. Atentamente, Maritza Portillo General Manager
We had the most incredible dinner for our anniversary! The tri top kabobs and [if you’re a sushi kinda person ]tuna are a MUST HAVE! The cheese bread was also out of this world.Our waiter Tyler was so incredibly helpful picking out our entrees and absolutely steered us in the right direction with the bone marrow steak and the chicken stew.Make sure you save room for the flan also! Holy cow! We will absolutely be back and will be bringing everyone we know!
Owner response
Dear Ms.Horning, It was a pleasure to be part of your anniversary here at Tia Carmen.We are pleased we exceeded your expectations and helped to make your visit memorable.Thank you for choosing us and for leaving your generous comments about our innovative menu.We appreciate your recommendation and look forward to seeing you both again soon. Atentamente, Maritza Portillo General Manager
We have been wanting to go here for a while.It’s pretty and has great reviews.The food was just okay for me, not as much flavor as I expected.We went for dinner on 12/30 at 6:45pm.They were gracious for allowing us in 15 minutes late.The hosts were not located at the entrance so that was odd.You have to walk into the restaurant about 25 feet or so, to find the hosts.They were inside across from the bar.I had the whole fish, see image for name, it’s was okay.My boyfriend had their Pork chop which was good.Their Brussels were the best! Their Yuca (Cassava) puree was decent but lots of cheese.
Owner response
Dear Ms.Etilo, Thank you for taking the time to leave your review.We were pleased to know that you enjoyed your overall time with us.However, we apologize for the service issues you encountered while dining with us.We have shared your feedback with the appropriate individuals and are grateful for your comments. We also regret that you did not feel that the food was particularly noteworthy.We always look for ways to improve, so we are grateful for your remarks.We hope you will dine with us again, as we have many delicious selections from which to choose. Atentamente, Maritza Portillo General Manager
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