The Cheesecake Factory

Name: The Cheesecake Factory
Address: 4701 Wyandotte St, Kansas City, Missouri, 64112, US
Telephone: (816) 960-1919
Price range: $$
Rating: 4.10

Restaurant, American restaurant, Bakery, Dessert restaurant, Dessert shop, Family restaurant, Takeout restaurant

Location: 4701 Wyandotte St, Kansas City, MO 64112, United States
Phone: (816) 960-1919
Price: $$

Opening hours

Sunday: 10 am-10 pm
Monday: 11 am-10 pm
Tuesday: 11 am-10 pm
Wednesday: 11 am-10 pm
Thursday: 11 am-10 pm
Friday: 11 am-11 pm
Saturday: 11 am-11 pm

Food & drink

Vibe

Country Club Plaza Customer Service

Nachos

Key lime pie

Country Club Plaza

"Fountain of Bacchus"

Cheesecake

Farfalle

Penne

By owner

Street View

Menus and Prices

Add Your Review

Reviews

We had a great time at the Cheesecake Factory.
We ordered the French dip cheeseburger with fries and the Chicken Enchilada with beans and rice.
For drinks we had cucumber lemonade and the pineapple mango spritzer.
For an appetizer we had the crab dip.
Everything we had was very good.
Our waiter was very attentive and brought our food out quickly and checked on us frequently.
The restaurant has a nice relaxing atmosphere.
We had the nicest time, very enjoyable.
Not to mention that afterwards we walked around the Plaza and enjoyed the beautiful fountains and window shopping.

Owner response

Hi Veronica, we're so glad you enjoyed our French dip cheeseburger, Chicken Enchilada, and the refreshing drinks.
It's wonderful to hear that you found our atmosphere relaxing and our service attentive.
Thank you for your review, and we look forward to welcoming you back soon.

It's been a minute or two(maybe 15 yrs?) since visiting the Plaza Cheesecake Factory location, and we were glad we made the jump to revisit. Parking at the top of the garage always gives you a nice view of the Plaza in KC, and during Christmas time, that view can't be beat. Our reserved table was ready right on time, and on this Monday night, the place was full. Samantha served us right away, and her knowledge of the menu was quite apparent. Our drinks and apps appeared like magic and the fried cheese was banging tasty. Our dinners were huge and delicious. The cheesecake I'm afraid had to be boxed up as the dinners and drinks left no room in our bellies. Thank you, Cheesecake Factory, for being just as we remembered, and next time, we will absolutely not wait as long between visits. Great service, atmosphere, and food.
Well done indeed!

Owner response

Thanks for your review, Jeff.
We're glad you enjoyed our Crispy Fried Cheese, generous portion sizes, great service, and atmosphere while dining with us.
We hope to see you again soon.

I give this location 5 stars for the service. The location is also gorgeous.
It’s probably the most beautiful CF I’ve ever been to. I brought my sister here for her birthday as she had never been to a CF before.
Unfortunately, she ordered the filet mignon medium, and it came out well done.
It was also kind of fatty and chewy for a filet cut.
She only had a couple of bites of it and didn’t want to take the leftovers home as it was too fatty to eat.
BUT, our wonderful waitress saw this as she took it back to the kitchen and told the manager.
The manager was kind enough to come to our table and apologize.
She took it off of the check AND gave us a free piece of cheesecake.
So, between the waitress and the manager, they made the experience 5 stars! I had ordered the salmon and it was great.
My other sister ordered a burger and it was good and my other sister ordered the chicken fettuccine Alfredo.
We were all happy with our meals and full afterwards.
We got a slice of the mango key lime pie cheesecake to go and it was amazing! We also got an Oreo cheesecake to go. I highly recommend this location.
It’s beautiful and the service is top notch! Hopefully the kitchen will fix whatever issues it has so that the restaurant can continue to succeed.
I would definitely come back here on my next visit to Kansas.

Owner response

We're so happy you and your sisters enjoyed our great table service, salmon dish, Mango Key Lime Cheesecake, burger, Fettuccini Alfredo with Chicken, and beautiful atmosphere, Beth.
We are so sorry for the mistake that was made with your sister's Filet Mignon, especially on this special occasion.
We will follow up on this with our team.
Next time, please let our managers know if anything can be improved so we can do our best to make it right.
Thank you for your review, and we hope to see you all again soon.