Fast food restaurant, Burrito restaurant, Takeout restaurant, Mexican restaurant, Restaurant, Taco restaurant, Tex-Mex restaurant
A lively spot in Surprise Crossing Shopping Center, Taco Bell is a go-to for casual fast food with a Tex-Mex twist. Known for speedy service, the menu offers a variety of favorites such as burritos and tacos, along with vegetarian options. While reviews highlight occasional service hiccups, patrons appreciate the fresh food and convenient drive-through. With accessible seating and a family-friendly vibe, it caters to quick meals any time of day, making it perfect for solo diners or groups.
Food & drink
Vibe
Burrito
Comfort food
Quesadilla
By owner
Street View
Menu 1
Dining room full of people waiting, drive through packed and this place is horrible in the kitchen.Been waiting for 25 minutes so far and given the manager and some staff are just chillin in the office, the back kitchen trashed, and not one order filled since I got here, I am worried.If I didn’t just pay $18 for this order and have just got off a 15 hr shift….I would leave.They have only two people on the line and all the others are just walking around.Hey guys you have a lot and I mean a lot of people waiting I would get the manager out the office and get the rest to help you.
Drive thru service was pretty slow.Food items were all correct and pretty fresh to make up for that. Hard to hear them at the ordering post in drive thru.
I didn't have a good experience at this Taco Bell 😕. When we walked in, there was nobody at the counter.A few other customers were waiting too.All of the staff were working in the food preparation area . There was a order kiosk machine that we tried to use but my grandkids really wanted ICEE drinks and there were no choices to order ICEE drinks on the kiosk.We waited a good 5 minutes and finally I just told my Grandkids they would need to order other drinks.So we ordered on the kiosk. It took about 10 minutes for our food to be done and they didn't even give us our drink cups with the order. We had to go back up to the counter to get those, which took another 5 minutes since nobody was at the counter.Thete were no staff cleaning the tables, so the atmosphere left a lot to be desired too.The tacos were incredibly skimpy with hardly any filling.Everything just felt sloppy and rushed. As we left the restaurant, I did notice that there was a lot of cars in the drive through lane, so apparently I'm guessing that was probably what was going on, but the restaurant shouldn't only be focused on the drive through lane when they've got a restaurant full of people as well. as I left there were several people waiting to get orders in as well. My impression is that this is a very busy location and probably very understaffed.
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