Jack in the Box

Name: Jack in the Box
Address: 15333 W Waddell Rd, Surprise, Arizona, 85379, US
Telephone: (623) 546-3912
Price range: $
Rating: 3.20

Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant

At Jack in the Box in Surprise, AZ, fast food meets convenience with an extensive menu featuring everything from hearty burgers to mouth-watering breakfast options. Situated within Bashas' Pharmacy, this casual eatery is perfect for families and groups looking for a quick bite. Reviews highlight the great coffee and delicious food, though service can be hit-or-miss. Enjoy curbside pickup, drive-through, or dine-in options in a welcoming atmosphere. With a kids’ menu and discounts for active military, it’s a local favorite that aims to please.

Contact Info

Location: 15333 W Waddell Rd, Surprise, AZ 85379
Located in: Bashas' Pharmacy
Phone: (623) 546-3912
Price range: $

Opening hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Other Business Hours

Access

Monday: 5 am-12 am
Tuesday: 5 am-12 am
Wednesday: 5 am-12 am
Thursday: 5 am-12 am
Friday: 5 am-12 am
Saturday: 5 am-12 am
Sunday: 5 am-12 am

Drive through

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Kerbside pickup
No-contact delivery
Delivery
Drive-through
Takeaway
Dine-in

Active military discounts
Great coffee

Breakfast
Lunch
Dinner
Solo dining

Coffee
Late-night food
Quick bite
Vegetarian options

Breakfast
Lunch
Dinner
Counter service
Dessert
Seating

Toilets

Casual

Family friendly
Groups

Credit cards
Debit cards
NFC mobile payments
Credit cards

Good for kids
High chairs
Kids' menu

Free of charge street parking
Free parking lot
Plenty of parking

Food & drink

Vibe

Comfort food

By owner

Street View

Menus and Prices

Menu 1

Menu 2

Add Your Review

Reviews

Beautiful location.
Terribly slow service for absolutely no reason.
It’s one thing to wait 15 min.
With only 2 cars but the fact my food was cold actually nerved me.
😂 look I get it it’s not all that serious but you gotta think the manager at least cares enough to make sure 1.food is fresh 2.
Get the cars out.
Then do whatever it is you call “working” harsh but it’s the darn truth I see too much of this service here in the valley.

Owner response

Hi Wadi, we should be moving a lot quicker than that.
You should always expect hot, fresh food served in a flash.
Would you mind reaching out to us so we can get some more details about your visit? https://www.heyjackbox.com/.
Thank you for your feedback.

I went for breakfast with my mom and niece.
There was one other person waiting for their food when we walked in.
We ordered and sat down.
We were the only ones in the dining room and waited ten minutes when I walked up and then heard them preparing our order.
When we finally got our order my sandwich was missing and they said we never ordered it and it wasn’t on the receipt so they said we had to order and pay for it after being the only ones there for 15-20 minutes.
The food was good and hot but we were not impressed with the service at all.

Owner response

Hi Brittany, we're disappointed to hear about your experience and thank you for bringing it to our attention.
You should always expect excellent service from our team.
Please reach out to us at https://www.heyjackbox.com/ to connect with a representative.

Nice dining area with a fire place.
Hard working folks there!!! Front line customer service just need to smile.
As to resolving any issues, like exchanging your fries for a fresher one, no problem.

Owner response

Sometimes you just have to have Jack in the Box.
Glad you had a great time.