Fast food restaurant, Burrito restaurant, Mexican restaurant, Taco restaurant
Absolute WORST customer service! Weve been waiting in line for over 20 minutes for 2 tacos and a mexican pizza.Employee is horrific with customer service!! Still waiting!! Do better Taco Bell.No thank you or anything said!! Everything is all DIRTY! Even the napkins! Also, the employee is working someone elses name! Do NOT support this place!
This has happened every time I try here, they always get it wrong and always fill it with lettuce instead of anything else I ask for.I order 2 soft tacos with meet, cheese, and sour cream yet there was no sour cream.It tasted as mayo and was disgusting.I have never been so disappointed.Whoever made this needs to go back to training.
I have gone to this TB for a while i usually get the bell grande meal with a taco or the 3 taco meal.Always order extra meat since there’s NEVER enough meat and you get 90% taco shell (costs way more than necessary for MAYBE 1/2 - 1 extra scoop) and the last 3-4 times I’ve gone there there’s NEVER extra meat, sorry but if I pay for it I want the extra meat.So today when I ordered I specifically said that the last 3-4 times I’d been there and ordered extra meat on both items (bell grande and taco) that it hadn’t been done and asked that they make sure since I’m being charged for it that there’s extra meat.At the window they assured it was done and manager checked.I get back to the office and the taco had extra meat but as you can see in the pic I’ve attached (I’ve even moved the chips around) the nachos were 90% chips with very little toppings and definitely hardly any meat.The chips also tasted bitter and old.I called and spoke with the manager she explained she made my order herself and knows there’s plenty of meat on the nachos I said on the taco yes but not the nachos she also explained the chips were made this morning (absolutely no way).She did offer to remake my food or refund which is nice but the fact this keeps happening is ridiculous.We order a taco or nachos we don’t just want a shell or chips!! 3-4 opportunities to correct this is more than generous, and considering there’s numerous other reviews with this same problem says this TB needs to make some changes.
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