Fast food restaurant, Breakfast restaurant, Coffee shop, Hamburger restaurant, Restaurant, Sandwich shop
On 2/18/2024 at around 7pm, we went through the drive thru and when we received our food we noticed we were missing some things so we went inside and they gave us our missing items.When we got home and took a bite of our burgers, we noticed the meat was raw.It was disgusting! We drove back, went inside, and we requested a manager.I heard someone behind the wall where the drinks are say, "I do NOT want to speak to people todayyy" and minutes later, someone came to the counter finally and asked what we needed. Informed them we wanted a full refund since our burgers were raw.They did give us our refund but no apology what so ever.This place used to have better food and service, not sure what's happening but something needs to be changed.
I had someone pick up my order, I was charged for the blueberry pie and didn't receive it.My person went back and found out they didn't have the pie in stock,didn't say anything just charged.I was disappointed, but the staff quickly corrected the mistake, though, and were friendly and courteous
Would give 0 stars if I could.After getting through most of a quick lunch with my partner on a lunch break in the car, one of my nuggets at the bottom had a huge clump of gray fiber stuck to it(see photos) I immediately felt sick at the thought of all the food I had just eaten without really looking at it.I drove all the way back with my receipt and what was left of our food.The manager offered to give me another 10 pc nuggets which I declined for obvious reasons.I asked for my money back and was given four dollars and some change for just the 10 piece nuggets when I had spent over $16 for the whole meal and had no idea how much of my meal had this gross stuff in it.I asked for a full refund and was told that unless I had the food I would not be refunded for all of it.I explain that we had eaten most of the food before we found the fibrous clump of grossness and she said sorry she would only refund what I had.She also said that it was fibers from a scrubbing brush because I thought that it was dust and dirt from food falling on the floor and being put back, even if it was fibers from a scrubbing brush I should not be eating that and they should be more vigilant about what they are cooking their food in.This is not how you handle giving people food with gross things in it.I emailed corporate but I doubt that matters, if just one person sees my review and decides not to spend their money there, that’s the only way I feel like I’m getting a fair outcome.Don’t eat here.
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