Taco Bell

I never thought I would be writing a review for Taco Bell, but the staff here deserves it.
Not only was my food fresh tasty and exactly what I ordered (a rarity at all taco bells), but the service from all 3 of the staff members was incredible start to finish.
Best fast food experience I have ever had, GIVE THEM ALL A RAISE. Experience was 3/7/2024 around 12:00 PM

This location has never failed me, but the Buda location I avoid like a plague.
The crew takes the order quickly, accurately and swiftly prepares food and promptly keeps on clearing the line.
They forgot to give me straw today ...
But no biggie.
It's a small mess up in a bigger scheme of things.
Food was nice and warm and I enjoyed it quickly while safely driving my vehicle.
I tried their new Cheesy 🐔 Crispanada...
Was really good with the sauce.
A must try item. If you are craving tacos or burritos this is a right taco bell location guys. Two thumbs up for sure.
You won't be disappointed.
Give it a try!

I have never had worse service in my life.
I ordered on the app.
I get there and they give me an order with my name in it but it says doordash and it is completely wrong.
I come back and show the order number to the kid at the window.
He says “whats that?” In reference to the order #.
He says there is no order number that he can look up.
They tell me to wait in front parking lot.
10 minutes later the same kid brings me a remade version of the same wrong order.
Again I show him the order #.
He starts reading the order off my phone trying to memorize it, talking over and completely ignoring my requests for the manager.
He goes in presumably to make my order.
I see 3 other customers bringing their orders back for being wrong.
I call and get voicemail.
I call again and get the manager.
He says “it was a name mix up, they are kids, its a new system”.
I wait a half hour in the car.
I go inside and speak to the manager.
He doesn’t recognize my name and doesn’t know who I am.
I show him the order number and he does look it up on the computer.
Why couldn’t the first kid do that? A name mix up doesn’t explain the 3 other wrong orders and rhe woman in front of me getting a refund.
Manager says he can just give me a refund or make the order.
I ask for the order.
10 minutes later I finally receive it.
It is mostly right, but they added cheese and sour creme and left off the guacamole (I do not eat dairy) and included 3 extra items we did not order. Why is it like pulling teeth to order from this restaurant? Order # 919954