Pizza restaurant, Pizza delivery
Food & drink
Pizza
By owner
Street View
Menu 1
I am so disgusted.We ordered this place through door dash and usually they are super fast and absolutely amazing.However, today was a HUGE let down.We place our order and it typically gets here in 20-30 mins.This time it too an hour which is no big deal but when we finally got our food it was cold, dry and GROSS !! I got a loaded baked potato and THE CHEESE HAD MOLD ON IT 🤮🤮🤮 I called the store to let them know and the guy on the phone, who was very polite and apologetic, told me the only thing they could do was credit me on my account for the next time we order with them … I’m sorry but after finding mold I will never order them again.MOLD is not something to be taken lightly.
Owner response
Amiyah, we sincerely apologize for the negative experience you had with us.We appreciate your feedback and will address the issue with our team to ensure this does not happen again.Thank you for bringing this to our attention.
A hidden gem of Knoxville! The food is always delicious and the service even better.Mario the owner is so welcoming and goes the extra mile.I would recommend to anyone!
Owner response
Hey Hayley! Thank you so much for the amazing review! We're so glad to hear that you enjoy our food and the service.We really appreciate your recommendation and can't wait to see you again soon! Thank you for your kind words!
Pizzas were really awesome! Made very well without the grease.Everyone working there did a really efficient job getting the food out, despite dealing with a super rude customer at the same time.Would definitely return here!
Owner response
Hey Matthew V! Thanks so much for the awesome 5-star review! We're thrilled to hear that you loved our pizzas and that they were made without any excess grease.Our team really appreciates your kind words about how efficient they were in getting the food out, especially while dealing with a challenging customer.We can't wait to have you back at Super Mario's Pizza.See you soon!
Vegan restaurant
333 W Depot Ave Suite 110, Knoxville, TN 37917, United States
Restaurant
Inside Marble City Market Food Hall, 333 W Depot Ave Suite 110, Knoxville, TN 37917, United States