Sandwich shop, Caterer, Fast food restaurant, Takeout restaurant, Restaurant
A bustling hub located within the Bank of America Plaza, Subway is the go-to spot for a quick, customizable sandwich fix. Priced affordably, this casual eatery offers a range of options, from healthy bites to kid-friendly meals. While the food generally satisfies with its freshness, recent reviews indicate that service can be inconsistent, making for an experience that may vary. With convenient dine-in, takeout, and delivery services, it remains a popular choice for a swift lunch or dinner in downtown Dallas. Just be prepared for the occasional rush!
Food & drink
Submarine sandwich
Wrap
Sandwich
Chocolate chip cookie
By owner
Street View
I’ve visited this location about three times and every time its been far and in between, with the hope that the staff there have left or have had some customer service training.The place closes at 3p, I arrived at 2:30, the tall guy was visibly upset that I and others came in near closing time.He was throwing the sandwiches together, asking us what we wanted but in a quick manner, cutting ppl off as they spoke.we could tell he was ready to get off, but his anger was TOO visible.He made my sandwich ughhh, throwing my veggies on the sandwich and then a waaaay to much salt and pepper.I told him it was too much and he stated it was okay bc it was salt and pepper together in one shaker, so that made it look like a lot.He also tried turning my sandwich over and shaking some excess salt and pepper off but I knew that wasn’t going to resolve the excess amount of salt and pepper lol.I paid for it, left and ate right at the table bc i knew it was too much, bit into it and got nothing but pepper.Took it back, and told him it was way too much, he snatched the sandwich from me, and proceeded to throw another sandwich together, this time I omitted the salt and pepper.The service is poor and lacking, we are spending our money here and excepting reasonable service.This location is terrible.Beware!
The food is good but the service is bad.I’ve had two bad experiences out of the three times I’ve went.When asked what I wanted I was served with attitude and hostility for asking a simple question, only the lady workers are nice.The second time I went and tried to pay, the cashier asked what kind of sandwich I got and I explained my order.Apparently,this was not enough information and he turned to the lady that made my sandwich to ask what she made me.In doing so, gave me attitude and a SNICKER, saying “ omg”.I CANNOT MAKE THIS UP.I understand there are a lot of people to serve but don’t take it out on me.
Ok so...apparently this Subway doesnt have $5 footlongs.When I asked the employee at the register they said all Subways discontinued them last friday.However, when I looked online other subways still have the $5 footlong deal! This location also does not have mobile ordering from the app.This is disappointing since I always use the app so my sandwich is ready when I arrive.Going forward I will go to other Subways in the area or get a better sandwich from a competitor for the same price.The sandwich was fine but I bumped it up to 2 stars because the staff was very outgoing and friendly.
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