Subway

The five stars is for the wonderful young adults working at this location.
This review is for the female manager.
This lady has no business being a manager.
The entire time I was in the store she was treating the staff horribly.
I heard her telling her employees that they will be getting write-ups if they don’t do what she says.
I am not sure how she expects them to serve and prep - I would not work here.
How do I get in touch with her boss.
These kids do an amazing job and to be treated poorly is not acceptable.
You get more with honey than vinegar lady.
This location needs to do better.

Great Subway location! We visited on 3/21/24 in the evening.
They were pretty busy with pickup orders but the staff were very prompt to take my walk in order.
The young man who made our sandwich was soft spoken and very polite.
The young lady who was working, was working very hard.
When she ran out of something he immediately took it and refilled it.
The teamwork was there with these 2! They deserve a raise!

There is no way for me to express adequately just how mad I am.
This is the second time I have ordered at the location in Kansas City, KS 66109.
Both experiences were absolutely horrific. Two hours ago I ordered eight sandwiches on the app to be ready by 4:30.
The app told me the sandwiches were being made.
The app told me the sandwiches were done.
This is for a time sensitive thing for a birthday party.
My husband is at the location right now and they let him know that no one has touched those sandwiches and that the app actually defaults so that it tells you it’s done when it’s not. Hands-down, this is the worst restaurant in Kansas City.
Save your money because they don’t deserve a penny from you. *update: I spoke to the manager and she let me know that even if you order your sandwiches ahead of time, the tickets don’t come in until 15 minutes before your sandwich is ready.
She also let me know that they have employee issues.
None of this is appropriate or justifiable and I’m not OK with those excuses.