Sandwich shop, Caterer, Fast food restaurant, Takeout restaurant, Restaurant
Food & drink
Vibe
Submarine sandwich
Wrap
By owner
RGH PLEASE GET A Franchise that cares.RGH employees deserve a change for the better maybe Firehouse Subs.Fire the Subway “manager”,their workers have a bad attitude! Terrible service, i waited for minutes to see anyone working.I could’ve made my own sub and walked off but i didn’t.Finally a person came out more interested in their phone than saying hello.Distracted by some girls in the area rather than customer service.The number 1 Philly was scrawny.Subway your fired too i’m not paying $9 for basically a meatless 6 inch steak sub.Stop paying millions to celebrities and start making hearty subs delivered with employees that deliver real customer service.This lackadaisical service was similar the other day as well- i quess employees are trained the same.Don’t waste your time or money at this location inside Rochester General Hospital.
Had to tap the bell for anybody to come out the counter.I ordered spinach, the rep put in lettuce on my sub, took out the lettuce when I told her I ordered spinach not lettuce, and put them back on the container for lettuce.Not very sanitary.The 2 customers after me, same mistake, except they demanded to have their sandwiches completely redone.I overheard one say loudly, “gross!” Rep did 3 sandwiches after me before she let me pay for my sub.By the time I got off the counter I only had 10 minutes left of my 30 minute break.There needs to be training for this location, that when the veggies or whatever have been put on a bread and already mixed with the meat and mayo sauce, they shouldn’t put them back on the container where they got them for use for future customers, but rather should throw them away.Needs sanitary inspection.
When they run out of certain things they won’t bring out anymore.Not because they don’t have it but because they don’t want to.It’s 3:49pm and they said they are not making anymore meatballs for the rest of the day and they close at midnight smh
Puerto Rican restaurant
1143 Joseph Ave, Rochester, NY 14621, United States