Sandwich shop, Caterer, Fast food restaurant, Takeout restaurant, Restaurant
Food & drink
Vibe
Salad
Submarine sandwich
Wrap
Biscuit
Sandwich
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Menu 5
Uh oh, upon second look at the picture that produce looks like it may have already lived its best life 🤢 Roger, the manager, was rude and unprofessional.Ordered #6 through the Subway app for my elderly father, paying extra for extra meat.Upon returning home I received a sandwich with 3 meatballs per side; stingy for a regular and definitely far from the extra I paid for.While it may seem petty, as a matter of principle and annoyed that an elder was not given that which was ordered, called a few times and wasn't able to get a call through (which it's busy around 1pm so I can give them a pass on that). Upon finally getting through around 5:30pm and holding for some time for the manager Roger answered the phone (again, i get people are busy and can give Roger a pass on that).Roger was rude asking if I ate the sandwich multiple times, even after explaining off the bat that no, my elderly father did and I was not about to tell my him to wait until I get off work in the evening to eat it so I can get him what he asked for because of their mistake. Roger continued to gas light me asking for information and wasting both our time so he could "check the cameras".If he's not going to be an honorable person regardless and already knows I have a high resolution picture he should have spared us both our time. Was told how he wouldn't be in business if he remade a sandwich every time someone complained (ok, perhaps Roger is a bit jaded by his experiences). But dishonorable people don't generally last long in that industry, a lesson Roger may unfortunately have to learn the hard way.
Place an order on the Subway app delivery driver sent a text message that the order was delivered I I contacted the store to advise them that I never received the order to reach out to the delivery driver.I spoke with Aaliyah who advised me that there was no manager on duty she was the only employee there and there was nothing she could do about the order not being delivered because the order was placed through the app and it’s a third party.The employee offered no resolution to a $40 order that never reached its destination upon request for the corporate office contact info I was told to Google it ! My customer service experience with this location was so unprofessional and unsatisfactory.Hopefully the managers and franchise owner will provide customer service training to its employees to ensure a better customer experience in the future. If provided with another location I would recommend that choice to have a more favorable customer experience.
That subway is one of the horrible places to go and eat.They use two or three days old bread and I called them and I talked to the manager.His response was that if we have any employees they don’t know how to make bread so they probably use it two day old bread I would not recommend this for anyone even if it’s buy one get 10 free, it’s a horrible place to go.They don’t have no customer service skill zero
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