El Pollo Loco

Name: El Pollo Loco
Address: 7756 Haven Ave, Rancho Cucamonga, California, 91730, US
Telephone: (909) 944-6319
Price range: $
Rating: 4.20

Mexican restaurant, Caterer, Chicken restaurant, Fast food restaurant

Contact Info

Location: 7756 Haven Ave, Rancho Cucamonga, CA 91730
Phone: (909) 944-6319
Price range: $

Opening hours

Monday: 9 am-9 pm
Tuesday: 9 am-9 pm
Wednesday: 9 am-9 pm
Thursday: 9 am-9 pm
Friday: 9 am-9 pm
Saturday: 9 am-9 pm
Sunday: 9 am-9 pm

Other Business Hours

Access

Monday: 9 am-9 pm
Tuesday: 9 am-9 pm
Wednesday: 9 am-9 pm
Thursday: 9 am-9 pm
Friday: 9 am-9 pm
Saturday: 9 am-9 pm
Sunday: 9 am-9 pm

Drive through

Monday: 9 am-9 pm
Tuesday: 9 am-9 pm
Wednesday: 9 am-9 pm
Thursday: 9 am-9 pm
Friday: 9 am-9 pm
Saturday: 9 am-9 pm
Sunday: 9 am-9 pm

Services

Outdoor seating
Kerbside pickup
No-contact delivery
Delivery
Drive-through
On-site services
Takeaway
Dine-in

Fast service

Lunch
Dinner
Solo dining

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Comfort food
Healthy options
Late-night food
Quick bite
Small plates

Lunch
Dinner
Catering
Counter service
Dessert
Seating

Toilets

Casual

Family friendly
Groups
Tourists

Accepts reservations

Cheques
Credit cards
Debit cards
NFC mobile payments
Credit cards

Good for kids
High chairs
Kids' menu

Free of charge street parking
Free parking lot

Food & drink

Vibe

Burrito

Salad

Chicken

By owner

Street View

Add Your Review

Reviews

This is the cleanest and best location I’ve ever been to in the whole United States , service was excellent quality of food excellent location cleanliness excellent just anoverall perfect experience .
Don’t go to Carl’s Jr.
and waste your money just don’t do it come here.

Owner response

We're so happy to hear you had a good experience at El Pollo Loco, Justin.
We look forward to serving you again soon!

I'm giving this a 4 out of 5 star simply because of the price of their Kids Meal and Chicken Tortilla Soup.
It's marked much higher than other El Pollo Loco locations.
Good quality but overly priced.
I've been to MANY locations and the chicken tortilla soup and kids meal was never priced this high!

Owner response

We are grateful that you took the time out to leave us a review.
Your feedback helps us to improve service for everyone.
Hope to see you again soon, Mecopius!

Honestly, I will never come back to this location ever again I was appalled by the disgusting and horrible behavior of the employees.
I asked for a manager, and the lady would not give me a manager.
I checked my receipt and her name was Beatrice.
I asked for unsweetened iced tea multiple times while going to the drive-through And I got to the window and she still did not give me the unsweetened iced tea.
I asked her if she could ring me up for an iced tea I would not mind paying for it and she would not.
I asked her if she could bring it up on another register again, she would not allow me to order an unsweetened iced tea.
She was very rude and I was honestly very upset on the behavior of the employee as I’ve never had a problem with this location before I have been working in the fast food industry for over six years when the store gets an order wrong it is the stores top priority to offer excellent customer service and better the situation by fixing the order she told me if I wanted her to fix the order I had to go back through the drive-through again, even though I was at the order window.
She gave me my bag of chips in a small takeout bag.
It was not even put in a bag used for a packaging and handling food.
Beatrice even threw my change on the floor in the drive thru.