Little Caesars Pizza

Ordered a pepperoni pizza online.
Expected to get a “fresh” pizza.
Instead I got an update 6 mins later from the email that my pizza was done.
I assumed there was already a pizza in the oven and I got lucky.
However, I got a pizza that had been sitting in the hot box.
My fault for not checking the pizza before I left.
Definitely, wasn’t as good as it usually is.
I guess we can’t get fresh pizzas anymore even if we order from the app.
I purposely order from the app for this reason.
Disappointing.

Sometimes the cuts and placement of the toppings on the pizza seems a little off.
Not a deal breaker though, as the taste is still good.
The quality may depend on which staff is making the pizza.
New employees are still learning the ropes. The inside is a little small, but gets the job done.
It's recommended to do a mobile order in advance to avoid waiting inside. The Little Caesar is conveniently located near the exit of the plaza, but also it can be difficult to park when busy. *Update June 2023 The recent pizza tasted a little dough-like, and the pepperoni tasted a little raw.
Toppings and cuts placement needs some work.

I've bought Little Caesar's once a week ever since you opened the store at 9799 Baseline Rd, Cucamonga.
But I stopped buying it about a month ago.
First order was incorrect, paid extra to have pineapple added to the standard pepperoni and it was not added.
Then ordered another pizza (I think it was the square one or the cheese filled one) and it was inedible.
Tried to eat it and it was just a soggy doughy mess, seemed uncooked, and it fell down when you picked it up.
I tried to eat once piece but it was so awful we threw the rest of it away.
Too tired to go and bring it back.
You need to train your people better to 1)pay attention to orders made online to provide what is requested and 2) cook the pizza so it is edible.
I'm looking for another pizza place unless you are willing to give me a refund for two pizzas and a coupon to maybe try it again.
And assure me you have trained the people who work there...At $20 an hour they should be gourmet cooks.