Steak 'n Shake

Name: Steak 'n Shake
Address: 2250 Mount Zion Rd, Decatur, Illinois, 62521, US
Telephone: (217) 864-6592
Rating: 3.90

Hamburger restaurant, American restaurant

Steak 'n Shake on Mount Zion Rd offers a classic American experience with a playful twist on comfort food. Known for its hearty cheeseburgers and delectable shakes, this casual dining spot caters to families and students alike. Although the service can be hit or miss, many guests rave about the great coffee and tempting desserts. With wheelchair accessibility and various service options like curbside pickup and no-contact delivery, there's a bit of something for everyone. Keep an open mind and give it a try!

Contact Info

Location: 2250 Mount Zion Rd, Decatur, IL 62521
Phone: (217) 864-6592

Opening hours

Monday: 10 am-12 am
Tuesday: 10 am-12 am
Wednesday: 10 am-12 am
Thursday: 10 am-12 am
Friday: 10 am-12 am
Saturday: 10 am-12 am
Sunday: 10 am-12 am

Other Business Hours

Drive through

Monday: 10 am-12 am
Tuesday: 10 am-12 am
Wednesday: 10 am-12 am
Thursday: 10 am-12 am
Friday: 10 am-10 pm
Saturday: 10 am-10 pm
Sunday: 10 am-12 am

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Kerbside pickup
No-contact delivery
Delivery
Drive-through
Takeaway
Dine-in

Fast service
Great coffee
Great dessert

Breakfast
Lunch
Dinner
Solo dining

Braille menu
Coffee
Comfort food
Happy-hour drinks
Happy-hour food
Late-night food
Quick bite
Small plates
Vegetarian options

Breakfast
Lunch
Dinner
Counter service
Dessert
Seating

Toilets
Wi-Fi
Free Wi-Fi

Casual

Family friendly
Groups
Tourists
University students

Accepts reservations

Credit cards
Debit cards
NFC mobile payments
Credit cards

Good for kids
High chairs
Kids' menu

Free of charge street parking
Free parking lot
Plenty of parking

Food & drink

Vibe

Street View

Menus and Prices

Menu 1

Menu 2

Menu 3

Add Your Review

Reviews

Filthy disgusting restaurant.
No soda pop.
Poor management.
Grease all over the kitchen.
It took one hour and thirty minutes for a hamburger and fry.
They had mouse poop in the bathroom.
This restaurant needs to be shut down.

Horrible service.
My family and I were waiting an hour for our simple standard Steak ‘n Shake cheese burgers.
The soda machines were broken and you had to ask to get a coke from the back.
Everyone had to wait for their food.
Will not be coming back anytime soon.
Horrible service.
As a stake n shake super fan this is a disgrace to the stake n shake community.
Hopefully they can sort this matter out because again I will never becoming back to this location again.
Shame on you stake n shake.
Shame on you.

I came to eat even after my experience last week.
It took 25 minutes to get my food and while I was waiting a gentleman came in and wanted to order and the female manager that was there told him twice that she couldn’t help him and he needed to place is order at the kiosk.
I saw him looking confused and went and helped him.
There were 3 employees there and it wasn’t busy and no one seemed to know what they needed to go.
The manager needs taught some customer service skills.
This place has gone downhill and as much as I want to give the benefit of the doubt I will not be back especially after the way a manager treated someone who was simply asking for help.