Sandwich shop, Caterer, Fast food restaurant, Meal delivery, Takeout restaurant
Jimmy John's on Mount Zion Rd is the go-to spot for a speedy sandwich fix in Decatur. Known for its casual vibe and quick service, this sandwich shop offers a variety of options, from hearty comfort food to healthier choices. Perfect for lunch or dinner, it accommodates everyone from tourists to university students. While some customers appreciate the delicious subs, a few have noted inconsistencies in delivery and service. Nevertheless, if you’re craving a quick bite, this local favorite provides a relaxed atmosphere and accessible seating, making it a convenient stop for all.
Food & drink
Submarine sandwich
Sandwich
Street View
My mother and I decided to have a mid dinner, we got our order and sat down.To enjoy our dinner when the guy with the long hair, and the tall guy were saying rude comments, we ignored it and finished eating.We throw are garbage away and the black guy told us have a good day.It was the tall guy who said a rude comments, as we walked out.
Owner response
We are sorry for your experience, that’s not how we roll.Please reach out to our customer service team here: http://bit.ly/JJsFeedback and we’ll share your feedback with the local store’s owner.
If I could give "0" stars I would.I ordered my food at 11:18am through door dash.The app said the food would be at my requested location between 11:38-11:43.I finally called at 12:25pm because I hadn't received my food.The person that answered the phone was VERY unprofessional.I asked a question regarding the time quoted on Door Dash and was told that you order through Door Dash but JJ's is the one that actually delivers.The person then stated that "she has 7 deliveries girl." I immediately corrected him and said I wasn't a "girl" and how that was very unprofessional.He started to argue with me about it and said "well that's how I talk." I found it to be incredibly rude.I would never talk to a customer like that, especially one that was upset about the delay of her order.I asked for a refund since my lunch time was missed.He said "ok" and then hung up the phone.Apparently the person I spoke with was the manager.He was far from manager type if he doesn't know how to speak to customers.I will NOT BE BACK!!!
Owner response
We are sorry for your experience and we want to share it with this location’s owner.Could you please share your feedback here: http://bit.ly/JJsFeedback
Always muy bien! Joe does an excellent job!
Owner response
Thanks for the love! We’d love to pass on the positive words to the franchise owner.Please share your experience with our team here: http://bit.ly/JJsFeedback
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1920 Mount Zion Rd, Decatur, IL 62521, United States
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2330 Mount Zion Rd, Decatur, IL 62521, United States