Jimmy John's

Name: Jimmy John's
Address: 1910 Mount Zion Rd Ste. A, Decatur, Illinois, 62521, US
Telephone: (217) 864-9999
Rating: 3.90

Sandwich shop, Caterer, Fast food restaurant, Meal delivery, Takeout restaurant

Jimmy John's on Mount Zion Rd is the go-to spot for a speedy sandwich fix in Decatur. Known for its casual vibe and quick service, this sandwich shop offers a variety of options, from hearty comfort food to healthier choices. Perfect for lunch or dinner, it accommodates everyone from tourists to university students. While some customers appreciate the delicious subs, a few have noted inconsistencies in delivery and service. Nevertheless, if you’re craving a quick bite, this local favorite provides a relaxed atmosphere and accessible seating, making it a convenient stop for all.

Contact Info

Location: 1910 Mount Zion Rd Ste. A, Decatur, IL 62521
Phone: (217) 864-9999

Opening hours

Monday: 10 am-10 pm
Tuesday: 10 am-10 pm
Wednesday: 10 am-10 pm
Thursday: 10 am-10 pm
Friday: 10 am-10 pm
Saturday: 10 am-10 pm
Sunday: 10 am-10 pm

Other Business Hours

Drive through

Monday: 10:30 am-10 pm
Tuesday: 10:30 am-10 pm
Wednesday: 10:30 am-10 pm
Thursday: 10:30 am-10 pm
Friday: 10:30 am-10 pm
Saturday: 10:30 am-10 pm
Sunday: 10:30 am-10 pm

Delivery

Monday: 10:30 am-10 pm
Tuesday: 10:30 am-10 pm
Wednesday: 10:30 am-10 pm
Thursday: 10:30 am-10 pm
Friday: 10:30 am-10 pm
Saturday: 10:30 am-10 pm
Sunday: 10:30 am-10 pm

Services

Kerbside pickup
No-contact delivery
Delivery
Drive-through
Takeaway
Dine-in

Fast service

Lunch
Dinner
Solo dining

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Comfort food
Healthy options
Quick bite
Vegetarian options

Lunch
Dinner
Catering
Seating

Toilets

Casual

Groups
Tourists
University students

Accepts reservations

Credit cards
Debit cards
NFC mobile payments
Credit cards

Good for kids
High chairs

Free of charge street parking
Free parking lot

Food & drink

Submarine sandwich

Sandwich

Street View

Add Your Review

Reviews

My mother and I decided to have a mid dinner, we got our order and sat down.
To enjoy our dinner when the guy with the long hair, and the tall guy were saying rude comments, we ignored it and finished eating.
We throw are garbage away and the black guy told us have a good day.
It was the tall guy who said a rude comments, as we walked out.

Owner response

We are sorry for your experience, that’s not how we roll.
Please reach out to our customer service team here: http://bit.ly/JJsFeedback and we’ll share your feedback with the local store’s owner.

If I could give "0" stars I would.
I ordered my food at 11:18am through door dash.
The app said the food would be at my requested location between 11:38-11:43.
I finally called at 12:25pm because I hadn't received my food.
The person that answered the phone was VERY unprofessional.
I asked a question regarding the time quoted on Door Dash and was told that you order through Door Dash but JJ's is the one that actually delivers.
The person then stated that "she has 7 deliveries girl." I immediately corrected him and said I wasn't a "girl" and how that was very unprofessional.
He started to argue with me about it and said "well that's how I talk." I found it to be incredibly rude.
I would never talk to a customer like that, especially one that was upset about the delay of her order.
I asked for a refund since my lunch time was missed.
He said "ok" and then hung up the phone.
Apparently the person I spoke with was the manager.
He was far from manager type if he doesn't know how to speak to customers.
I will NOT BE BACK!!!

Owner response

We are sorry for your experience and we want to share it with this location’s owner.
Could you please share your feedback here: http://bit.ly/JJsFeedback

Always muy bien! Joe does an excellent job!

Owner response

Thanks for the love! We’d love to pass on the positive words to the franchise owner.
Please share your experience with our team here: http://bit.ly/JJsFeedback