Sonic Drive-In

Name: Sonic Drive-In
Address: 10455 Blue Ridge Blvd, Kansas City, Missouri, 64134, US
Telephone: (816) 761-1101
Price range: $
Rating: 3.10

Fast food restaurant

Location: 10455 Blue Ridge Blvd, Kansas City, MO 64134, United States
Phone: (816) 761-1101
Price: $

Opening hours

Sunday: 8 am-1 am
Monday: 6:30 am-1 am
Tuesday: 6:30 am-1 am
Wednesday: 6:30 am-1 am
Thursday: 6:30 am-1 am
Friday: 6:30 am-1 am
Saturday: 6:30 am-1 am

Food & drink

Comfort food

Burger

Ice Cream

By owner

Menus and Prices

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Reviews

2 days in a row now.
Ordered dr pepper route 44 and got very syrupy cherry vanilla dr pepper more like a little dr pepper with the syrup and to add insult to injury the incident yesterday included a diet dr pepper intended for a diabetic and got a syrupy regular dr pepper nothing diet about it and that syrup may as well be straight sugar to a diabetic.
Normally I refuse to do reviews on fast food places however...............

Owner response

Hi Dennis, we are so sorry about this.
Thanks for reaching out.
We encourage you to escalate your feedback to the franchise owner so we can hold the drive-in accountable by giving us a call at 1-888-257-8100 or visiting http://bit.ly/1EOeLMc.

Thank god I was eating with lights on and the movie I was watching was not that great thanks again sonic for letting me down I think they should just shut this location down the workers are horrible and at night they don’t care no I didn’t enjoy my icecream 0/10 just skip this place

Owner response

We're sorry to hear you had a negative experience with one of our locations.
If you would like to escalate your feedback to the franchise owner, our team is happy to file a report.
We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.

I went to the drive through today where the woman taking my order informed me they could only take exact change or a card in an extremely rude manner.
I stated I had a card to which she audibly signed and said of course you do.
I then attempted to order, but the person kept giving attitude, cutting me off as I tried to order.
I had given this sonic a 5 star review a while back, but that got deleted today.
Shameful experience.
If I treated people this way where I work I'd be fired.
I've already submitted a formal complaint to corporate.
No need to reply with your stock message.

Owner response

Thank you for messaging us, Matthew.
We agree, that is unacceptable and we apologize.
There are specific details we need in order to ensure that this issue gets to our customer service department and the drive-ins are held accountable.
Please call us at 1-888-257-8100 or visit http://bit.ly/1EOeLMc so we can notify the local franchise owner and make this right.

Reservations