Fast food restaurant
Would give no stars if i could.Workers are extremely hostile, unprofessional and rude.Was told I would get a refund for my order being incorrect and it’s 3 weeks later and my refund have yet to hit my card.Reached out to support just to receive no further help.Would NEVER spend my money with sonic again.
Owner response
We're sorry to hear you had a negative experience with one of our locations.If you would like to escalate your feedback to the franchise owner, our team is happy to file a report.We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
I couldn't believe that I actually had a decent experience here after reading the reviews AFTER I had ordered and paid!! Thank God!!😳😳 I usually read reviews first.That was so out of character for me not to read the reviews.Especially on my very first visit...Because some of the reviews were jaw-dropping!!! Whoever owns this location needs to be sued for allowing their employees to cough on food orders and speak disrespectfully to customers like that using profane language😳😳 And the only reply to each one is to just call that 1-800 number where they do absolutely nothing and the problem is perpetuated!!! Shameful...because these owners are well aware that each negative experience deters tipping and these carhops get paid with tips as well.Smh.... With that being said, I actually was pleased with my visit even though it took forever for the food to come, (of course) and they got my order wrong (of course)...But it was actually okay and I really liked it surprisingly! I even gave the carhop, Shamerical, a tip which I haven't done in quite some time at Sonic because each one I've been going to have had such horrendous service! But she was very professional and polite and deserved a tip.I only wish I had more cash on me to give her because she was a very nice young lady.It's just so sad...Sonic used to be the fire 🔥 back in the day😔
I waited for a good while both to order and for the order to get to me.The quality of the food was good, but friendliness was definitely lacking here, and they were not very busy, but they may have been short staffed, like several places are these days.
Owner response
We appreciate your feedback.If you have any concerns, please call us at 1-888-257-8100 or visit http://bit.ly/1EOeLMc
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