Fast food restaurant
Visiting this Sonic is always a hit or miss with food/drink quality and service, but today was horrible.I ordered (3) Cherry Vanilla Dr.Peppers with Lime added Vanilla Cream and cheddar peppers..Please keep in mind I ordered this last week during happy hour and it was perfect.Today I had to pour it down the drain to not feel nauseous from how it looked and the cheddar peppers were overcooked.I always tip the carhops, but this one had the audacity to ask if I wanted my change owed back to me ( I allowed her to keep it, but wish I would've kept it after she didn't say thank you).I can't make this up and thought while I was pouring down the drain to share a photo.Sadly, this is why so many businesses are closing within the neighborhood after people stop settling/supporting.
Owner response
We're sorry to hear you had a negative experience with one of our locations.If you would like to escalate your feedback to the franchise owner, our team is happy to file a report.We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
Always good! Check the food before you leave, just like any other fast food restaurant sometimes they get it wrong.But all in all this is the only Sonic in Memphis I will go to.Staff is always polite an food is always good!
Owner response
Thank you for sharing your feedback.We hope to see you soon!
Got the drinks .They were fine.Service at other sonics are better. Feel like a thank you or see ya next time would definitely improve sevice instead of a hand off with no communication. Parking lot was clean but stables are not easy to identify.Ordering board look like they could use a face lift or be cleaned .
Owner response
We’re very sorry for your experience.Please send us the details on what happened here if you would like to be contacted further about your experience: http://bit.ly/1EOeLMc
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