Sonic Drive-In

Place is trash half the kiosks don’t even work.
We ordered from the app it wouldn’t take the stall number.
Had no sauce for our sticks ! Place is trash!

Owner response

The only reason I rated it one was because zero wasn’t an option.
Just have to say that these people were very disrespectful to my family and I and went as far to threaten us by calling the cops.
I arrived at 10:30pm and waited about 10 mins or so at the speaker to order and I saw this lady walk out look at us and went back inside.
We eventually just drove up and continued waiting.
When we finally reached the window the lady who happened to be the manager tells us that we have to go around again cause they can’t take our order at the window after waiting in line for almost half an hr.
It’s already almost 11 and we told her we had been waiting awhile and just wanted to order the coney hotdog.
She continued with the we have to go around talk and slams closed the drive thru window.
Tried to get her attention and she continued to ignore us.
The guy in green threatens us if we don’t move he will call the cops.
And also just closes the window like we weren’t there.
We literally drove up because no one was answering the speaker and we are the ones getting attitude? I just pulled a 13hr shift at a fine dining restaurant.
I know y’all are busy and I understand being understaffed but it is still unnecessary to treat customers like this.
I know it’s stressing but now I’m taking my hr drive home without eating anything cause everything on my way home most likely closes at 11 and wasted my time trying to get some food with y’all.

Owner response

My whole burger was burnt.
From the bun to the crumpled bacon to the chicken patty.
I couldn’t even bite through it from being that stiff and dry.
The whole patty was old and inedible.
Thanks for wasting my time.
Oh look and now I’m still hungry and no ones answering.
Classic.
Update: they hung up on me

Owner response