Fast food restaurant
If I could give it 0 stars I would, I came up there a day ago and literally nobody was inside to make or take orders, prior to that I came up there a couple days before that incident happened and there was a sweet lady in the window named Brittany, I said hey just like me, she was the only one who showed up and showed up on time and with the order I had she did an awesome job from taking my order, making my order and also asking me if I needed condiments, she’s the sweetest and her smile and customer service is what makes a person want to come back, she literally got my big order out in three min by herself only in the store, I’ve been there with 3 people working and it took them over 20 min, Brittany was pleasant and my food was fresh, when I came up there Friday morning to see that beautiful smile again her General manager was being very ugly and very vulgar towards her and seeing her cry and leave it broke my heart, I ONLY STARTED COMING BACK TO LOCATION BECAUSE OF MS BRITTANY, what ever y’all are paying her you need to pay her more and the GENERAL MANAGER should be fired for how he treated and talked to her, she deserves better, me and a couple of others have agreed not to ever come back to that location until we see MS.Brittany again
Owner response
We're sorry to hear you had a negative experience with one of our locations.If you would like to escalate your feedback to the franchise owner, our team is happy to file a report.We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
POST COVID SERVICE Place has gone down the drain! Rarely able to order off the app, 45mins to get anything to go, can’t even make sweet tea right.
Owner response
Hi Mitch, we are so sorry about this.Thanks for reaching out.We encourage you to escalate your feedback to the franchise owner so we can hold the drive-in accountable by giving us a call at 1-888-257-8100 or visiting http://bit.ly/1EOeLMc.
Worst Sonic ever.One time I waited 40 minutes for breakfast before realizing no one was even at work so I never got my breakfast.Gave it another shot the other day..guy yelled at me in drive thru saying I didn’t sit at the monitor long enough to order.I drove away and never placed an order because I will not be talked to that way.Just save your time and money and do not come here.
Owner response
We're sorry to hear you had a negative experience with one of our locations.If you would like to escalate your feedback to the franchise owner, our team is happy to file a report.We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
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