IHOP

Name: IHOP
Address: 6800 Charlotte Pike, Nashville, Tennessee, 37209, US
Telephone: (629) 204-3889
Price range: $
Rating: 3.50

Breakfast restaurant, American restaurant, Family restaurant

Location: 6800 Charlotte Pike, Nashville, TN 37209, United States
Located in: Nashville West Shopping Center
Phone: (629) 204-3889
Price: $

Opening hours

Sunday: 7 am-10 pm
Monday: 7 am-10 pm
Tuesday: 7 am-10 pm
Wednesday: 7 am-10 pm
Thursday: 7 am-10 pm
Friday: 7 am-12 am
Saturday: 7 am-12 am

Food & drink

Vibe

By owner

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Menus and Prices

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Reviews

There was not a hostess.
We asked for silverware and were given plastic utensils by another server because ours never brought silverware.
My husband ordered over easy eggs and got over hard.
The orange juice was watered down.
Severely under staffed.

Owner response

We're so sorry for this frustrating experience, Chelsey! We appreciate you taking the time to share this with us and would like to learn more so we can not only coach those involved and do better by our guests, but follow up with you as well.
Please copy and paste this link into your web browser so we can get just a little more info and we will have the Nashville IHOP franchisee follow up with you: https://empli.fi/cs/ih77651275

Ordered avocado toast and they asked me what bread I said rye 15 minutes later she said they could not do it.
40 minutes from the time that I placed my order I receive my food which is cold with a quarter of an avocado on it.
The only good thing I can say is the eggs were cooked correctly.
THEN they bring my bill and try to charge me double for this below par meal.
So my quick breakfast at IHOP has now turned into 1 hr and 15 minutes as the manager (who took 15 minutes to come to my table) is fixing my ticket! BTW the computers were also broken except for one terminal to add insult to injury!!

Owner response

Thank you for the feedback, Deb, could you please help us understand more on how we can improve by copy/pasting this link into your web browser so we may have the Nashville IHOP franchisee follow up with you: https://empli.fi/cs/ih70011004

They took an hour to deliver our food and when they did, it was cold.
Although the waiters were nice their service was not the best.
Also have a dirty environment, spend the entire time in the kitchen and do not clean the dirty tables around us.
Also kept other customers waiting in the front while they took -and I kid you not- 30 in the back.

Owner response

Hi Sharon, we are so sorry to hear this was your experience with IHOP.
This is certainly not what we aim to provide, so we very much appreciate you connecting with us on this.
Please copy and paste this link into your web browser so we can get just a little more info and we will have the Nashville IHOP franchisee follow up with you: https://empli.fi/cs/ih80626065