Fast food restaurant
At Sonic Drive-In, located at The Rim in San Antonio, you can indulge in classic fast food favorites like burgers, slushes, and breakfast items at wallet-friendly prices. While many diners appreciate the convenience of their drive-through and kerbside pickup, there are mixed reviews regarding service speed. With a casual atmosphere and a kids’ menu, it’s a decent spot for families. However, brace yourself for potential wait times that may feel a bit longer than expected.
Food & drink
Vibe
Comfort food
Burger
Ice Cream
By owner
Street View
Menu 1
Menu 2
I have never had good service at this Sonic.Unacceptable wait times.I just left after waiting 10 minutes for one drink and a chicken slinger.I never got my food so I left.This is the second time I’ve left this location due to waiting too long for food.A previous time I visited I order one large tea from the app.When I got to the location and checked in on the app I got an error message.I pushed the button to ask an employee for help.She admitted to clearing the order out before I even checked in, which is why I got an error when I tried to check in.The icing on the cake is that I was the only person in the stalls at that time.I won’t be returning.
Owner response
We're sorry to hear you had a negative experience with one of our locations.If you would like to escalate your feedback to the franchise owner, our team is happy to file a report.We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
Never even got my food we sat at the empty drive through for fifteen minutes after and the window was mostly blacked out except for one sliver where we could see all the employees on their phones while we sat and waited to never get our food.Don’t recommend coming here, then again even if you do you probably won’t be served.
Owner response
We're sorry to hear you had a negative experience with one of our locations.If you would like to escalate your feedback to the franchise owner, our team is happy to file a report.We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
Honestly the worst Sonic location in the area, they serve food cold and alter the ticket times so they leave you waiting for 20 minutes after ordering ahead, and then say there’s only two people working.Go to another location if you don’t want your day ruined.
Owner response
We're sorry to hear you had a negative experience with one of our locations.If you would like to escalate your feedback to the franchise owner, our team is happy to file a report.We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
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