Sandwich shop, Beverage distributor, Caterer, Deli, Lunch restaurant, Restaurant supply store
At Potbelly, nestled in The Rim of San Antonio, hearty sandwiches are the star of the show. This casual spot offers a cozy vibe perfect for lunch or dinner, featuring a range of comfort foods and healthy options for all appetites. Patrons rave about the chicken club and top-notch mac and cheese, while the lively atmosphere is complemented by occasional live music. With great accessibility, outdoor seating, and friendly staff, Potbelly makes dining easy and enjoyable for families, groups, and solo adventurers alike!
Food & drink
Vibe
By owner
Street View
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Food here is great.Chicken club is my favorite.The Mac n cheese here is top notch, way better than McAlisters Wish they had a location closer to where I reside The worker that was wearing a dope duck shirt is cool too, super helpful and suggested how to make the sandwich the best
Owner response
Hi Joe, Thank you so much for your review and for taking the time to share your experience! We work hard at Potbelly to meet expectations like yours and are happy to hear we hit the mark.We look forward to seeing you again soon!
I ordered a lucky #7 that is supposed to have 7 meats.It seemed light on meat so I took it apart.There was no turkey, no roast beef.In fact it only had 4/7 meats on it.I was literally the only person in there so they couldn’t have confused my order with someone else and I ordered in the app so it wasn’t heard wrong.Frustrating to say the least.
Owner response
Hi lindsay, First, we want to sincerely apologize for the long delay in getting back to you due to a technical issue that prevented us from receiving notice of your feedback.We apologize for your experience.We appreciate you reaching out to us so we can continue to improve.We look forward to seeing you again soon. Peace, Love & Potbelly.
The restaurant and service were great.I went on a day where my friend and I were the only people in the place.The food was fresh and made on the spot.I ordered a chicken salad sandwich.But unlike a good chicken salad, it was pretty much just chunks of chicken.Nothing really special or tasty about the food.I was pretty disappointed.I'd say, if you're looking for good chicken salad, go to Chicken Salad Chick.They set my bar pretty high.Unfortunately this is the second time I've been to Potbelly and was really underwhelmed with their food.
Owner response
Hi Randi, We apologize for your experience.We appreciate you reaching out to us so we can continue to improve.We look forward to seeing you again soon. Peace, Love & Potbelly.
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