Fast food restaurant
I keep giving this place a chance time after time because they are so convenient to my home, but they literally always fail anymore.They are inconsistent.Never know what you get.Chicken strip dinner looks like my kids put it together.Onion ring in five pieces breading falling off the chicken etc.Just go to the next closest sonic and save yourself the disappointments.Trust me.
Owner response
We're sorry to hear you had a negative experience with one of our locations.If you would like to escalate your feedback to the franchise owner, our team is happy to file a report.We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
------To "owner," thank you for your cut and paste reply, but "Insanity is doing the same thing over and over and expecting different results.â------- On FOUR different occasions, I have gone there to get corndogs for my son.I know I'm lazy but just more convenient than turning on stove blah blah blah.ALL four times, the corndog was crunchy and golden brown on the outside and wet dough and cold hotdog in the middle.The first time the "owner" refunded my order, the second time she said she did, but I NEVER got it.I know most of y'all readings this ask "why even go back," but in my defense, these four purchases were approximately 8-10 months apart, so I truly expect a different outcome.I can now truly say that I will NEVER visit Sonic ever again.
Owner response
We're sorry to hear you had a negative experience with one of our locations.If you would like to escalate your feedback to the franchise owner, our team is happy to file a report.We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
I used the app to order my food.Most of the time itâs pretty decent of getting it correct.I forgot to add a tip this order on a $10 order and this is their version of âsaucedâ popcorn chicken.Additionally, I requested 3 ranches and didnât receive one.If you choose to go to this place just know if you donât tip they will mess with your order and give the minimal effort.Completely unacceptable.TLDR; donât go here if you donât feel like giving a max tip.
Owner response
We're sorry to hear you had a negative experience with one of our locations.If you would like to escalate your feedback to the franchise owner, our team is happy to file a report.We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
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