Sonic Drive-In

I understand orders will get messed up.
But to send out something completely different from what's on the receipt that's STAPLED to the bag with the wrong order is a blatant display of "I don't care".
I know good help is hard to find, but literate help is not.
Whoever prepped my order just threw stuff in a bag.
I had heard that Sonic was doing poorly, but this is another level of poorly.
Either get some dependable, literate people to run the restaurant, or shut it down for good like the rest of them.
0/10, will never recommend or purchase anything from that place ever again.

Owner response

I came through about 20 minutes ago.
I ordered a chicken sandwich and a chocolate covered strawberry milkshake.
The employees were vary Personable and kind my food was hot.
Just like I expected it and my milkshake I don’t even have words to describe how good it was.
Thank you guys for a great lunch.
Keep up the good work.

Owner response

I visited this establishment to purchase a sausage, egg, and cheese sandwich, but I was disappointed by the lengthy wait time of at least 10 minutes.
Furthermore, I was surprised to find out that they do not accept Apple Pay.
It is concerning that they have not upgraded their payment processors.
As I am currently writing this review, my food has yet to be served.
Additionally, I requested a sausage, egg, and cheese sandwich without the bun.
I cannot understand why it is taking so long for such a simple order.
I hope my food arrives promptly as I am pressed for time.
I would advise against visiting this place if you have urgent commitments. Also still in line 15minutes later. Wowww it's been so long and the worker is just chilling.
I have to leave and I am a secret shopper.

Owner response