Sandwich shop, American restaurant, Takeout restaurant, Restaurant
Food & drink
Vibe
By owner
Street View
Menu 1
Menu 2
Let’s start with the website.Man it was like a trip back to 1999 trying to see the menu and place an order.Nothing worked and the site spun for what seemed forever before even seeing just a menu. This was the first time we have been here and the food was just blah.They multi grain bun did not have much flavor and the amount of meat when compared to other sub shops selling a cheesesteak was very poor. We had to wait on fries to be made and by the time we walked from the door to the car they were lukewarm.So why we had to wait on fries made no sense. The staff was friendly and that was the only plus about this pace. This will also be our last trip to a Penn Station.
Owner response
Would you mind providing us a few more details on our online form at www.penn-station.com/contact.php so we can send your message to the proper store owners for you? Thank you.
Service was super slow, workers moving like molasses.Which, to pay $17.76 for a Philly, fries and a drink- I’d expect a little pep in their step or some trade off for quality.But no it’s decent food I guess but wayyy overpriced.I doubt I will ever return.What a shame
Owner response
Would you mind providing us a few more details on our online form at www.penn-station.com/contact.php so we can send your message to the proper store owners for you? Thank you.
I did an online order and they couldn't get it ready on time. Then when it was finally done they just let it sit instead of handing it to me while I stood there waiting. Too busy with the Football game to deal with customers, but that is just the beginning. Go to Charley's Cheesesteaks just down the road. Much nicer people. !Update! 1/29/24. Do you see the response from Penn? I did that. NOTHING. Their system is sooooo bad i don't know if it took my input. So I did it twice. Not a peep from them. Go Charley's Cheesesteaks!
Owner response
Thank you for your feedback.If you have a moment, please tell us more about your visit by writing us here: www.penn-station.com/contact.php.Thank you.
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