Smashburger

I ordered crispy chicken burger ..
it was burnt on the outside and almost unpalatable.
I didn’t get too much confidence about the place because the person taking my order there was eating Chik-fil-A 😬.

Owner response

Good burger, but nothing special imo. Excellent service from the staff, delivered our order right to my table. The place is quite clean, but the table was sticky.
The restroom was clogged and the hallway wasn't properly aired.

0 stars if I could! I stopped there yesterday as it was along the Greek parade that we came to see.
We ordered 2 burgers, a large fries, 6 wings and a shake.
One burger came out…we there waiting until the burger is gone, then another burger came out with a little fries dropped on the plate as the large fries.
I’m just like ok and we were now waiting for wings.
The wings came out and luckily we didn’t order the sauce because it obviously had blood in it.
I didn’t even think of taking a picture but I wasn’t even going to write a review until after I kindly ask if I could return the wings because I did not touch them and I won’t be eating them.
I am surely not getting sick from some wings.
The runner went in and had their little conversation with the “manager” that had her pants hanging and everyone could clearly see her boxers.
The runner came over to me and said 2 seconds the “manager” is coming.
The manager proceeded to do her little dancing (yes they were getting down on the back while I was at the register holding my baby while they just had me there like a fool.
I remained calm.
Eventually she came out but the only reason she did was for some bringing in an application.
Then she finally turn around to me because I am the one that went over to her to see if I could finally be acknowledged I guess.
So I asked if someone is not allowed to say they don’t want something, because obviously it wasn’t cooked properly.
To my surprise, another girl from across the counter chose to ask me what’s my problem.
So I said I am not talking to u and she proceeded to argue with me while the so call manager thought that was appropriate behavior I guess.
And a “manager” had the nerve to say I am the one that came there.
When I just didn’t want some undone wings? They literally don’t care and even have marijuana sent coming through the back.
Never again!

Owner response