Mexican restaurant, Burrito restaurant, Caterer, Restaurant, Taco restaurant
I've had one good experience here.The last two times were not so great.The people who work there always seem annoyed and upset.1st bad experience my food was very dry.The last experience my bag of chips had a French fry in it which is very confusing.I didn't realize it until I was almost done with my burrito bowl.I got sick afterwards and I going to assume I was given bad food.I will not visit this location ever again.
We've come to this location many times and have always been greeted upon entering but tonight was not the same.Not sure if they were new employees but the service tonight wasn't pleasant.Finally one of employees had greeted us and trying to make up for the lack of service from the other workers.One of them were standing there with her arms crossed.The other two were having their own conversation.I love coming here but didn't appreciate the service at all.Definitely not pleased!!! 1 out of 5 stars.Customer service still exists even if you don't want to be at work today.You guys need to do better!!!
Owner response
Hi, Shawanda! The customer service you described is unacceptable and we will look into this immediately.We'll address the team about the high standards of guest experience we expect.Thank you for bringing this to our attention, we are always looking for ways to improve!
Food great I just hate they charge extra for Guacamole, Queso, and Veggies Qdoba doesn't but other than that it was an ok lunch
Owner response
Thanks so much for the 5-star review, Marquice! We are always striving for a great customer experience and we are so glad to see we did just that.Thank you for taking the time to leave a review, we look forward to seeing you again soon!
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