Seafood restaurant, American restaurant, Crab house, Family restaurant, Restaurant
Ileana was our server and she was amazing.So friendly, helpful and gave great recommendations.We never had to ask for refills and when we asked for something, she got it right away.Food was hot and delicious.My husband and son got shrimp your way and they got so much they couldn’t eat it all and had to take it home.I got the bacon maple chicken and it was delicious.Biscuits were hot and fresh and always good.The only bad thing is it was freezing in the restaurant so our food got cold fast.
Save yourself the headache.Every time we go there it is worse.Never again.Every single rolled silverware was dirty and coated in food bits.The table was sticky.Beer was warm.The quality of food is on par with heated microwave leftovers.And the best part - we have had food poisoning for days.The health department needs to be informed.This is disgusting.
Owner response
Hi, Ophelia B.Thank you for visiting our Albuquerque Red Lobster and sending us your feedback.We strive to give you the best experience and would like the opportunity to give you a 5 star experience next time.If you would like our Guest Relations team to follow up with you, please send us a private message on Facebook and reference GM102523K.www.facebook.com/redlobster/ Thank you!
We were very unimpressed with the quality of the food at this location. The mussels, lobster and crab legs were extremely dry. The grilled shrimp was also overcooked and tough.I’m not sure if this experience is consistent with the quality of food of this restaurant… but this was bad.
Owner response
Josie – We're sorry to hear you had an unpleasant experience at our Albuquerque Red Lobster restaurant! If you’d like to have a member of our team follow up with you please reach out to us by sending a private message directly on Facebook.Please include the location, details of your experience, and reference GM82423B.www.facebook.com/redlobster/ Thanks!
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