Red Robin Gourmet Burgers and Brews

Went in after a movie.
We grabbed a burger, which we split and had onion rings(which you are served only once) followed by sweet potato fries.
They give you endless drinks, even the fancy ones.
I had an orange dreamsicle concoction.
The burger was ordered no-pink, which was a mistake, it was dried out.
I'll know better next time Service was great we were asked 5-6 times if we needed anything else, and the wait staff was always chipper!

Owner response

Been a minute since I’ve been here, and still good stuff and good service.
Thanks to Drew for the never empty glasses and for having our burgers cut for sharing.
The impossible burger well she said it was good but well I eat Meat lol(did not try)🤨 yes the burgers are delicious and big enough to share.
Get a $100 gift card and get free appetizers for 3 months.
And you get a cool looking limited edition card (see pic) over all we a party of 5 got full and we left with smiles and a wobble.
Come eat and have a good time.

Owner response

We arrived here at 1PM on Saturday, 29 Jul 2023.
It was fairly busy, but the employees were handling it pretty well and open tables appeared to be clean.
It was pretty noisy and there was a lot of traffic going past our table, but it wasn't an issue. The small booth at which the host sat us, was somewhat cramped and also lacked silverware and napkins; however, we didn't ask to be moved and our server brought us forks and napkins when we requested them (after we got our appetizer and realized we had none). Our server was nice and attentive.
At one point, not long after we'd finished our appetizer, he'd brought us a basket of steak fries and said our burgers were taking a little long.
We took that to mean something got messed up with them, but didn't inquire and continued to wait.
He did joke around with us off and on during our visit, which was fun.
We didn't see him again after he took one of our plates upon finishing, and we paid via the kiosk that sat at the edge of the table. The food was mostly disappointing.
I've never eaten at a Red Robin until yesterday, but my significant other has recently, though in another state.
I wasn't impressed, but he wasn't either, with this location.
The fried pickles appetizer was very greasy but still tasted okay.
The steak fries were decent enough, and the sauce that came with was good.
Our burgers were made well but didn't have much flavor; he had the Smoke & Pepper, and I had the Southern Charm.
I found it odd that they had their own seasoning on the table, to add to almost any food item...
but they could have added that to our burger patties while cooking to make them not so bland. I'm not sure if I'll go back to this location or the restaurant in general, not just because we didn't enjoy our meal, but due to the lack of items that sounded really good to me.
The burger I chose was only because nothing else sounded appealing, and that's always a bummer at any restaurant.

Owner response