Red Lobster

Nice place and not crowded.
Prices are just very high for what you are getting.
No one expects Red lobster to be premium seafood but the prices are almost as high as nicer locations in the gulch.
I got the pick two shrimp for 17 dollars.
It totaled 9 pieces of shrimp I counted.
The cheddar bay biscuit stuffing is not worth the side just get the free biscuits.
The salad was just spring mix and shredded cheese with a few croutons the lemon vinaigrette is pretty tasty though.
The crab legs are only snow crab and priced inline with any other restaurant but are cheaper on Tuesday so come then.
Drinks remain cheap and that's a big plus particularly enjoyed the 5 dollar margarita.
Of course the cheddar bay biscuits are worth the trip.
Our bartender was very nice.
The restaurant itself is a dated interior it was pretty empty on a Friday.
The bar is unkempt and has a malfunctioning TV that kept going into sleep mode every 5 minutes vs playing the game we asked for.
It's also right by what appears to be storage and dish cleaning.
The rest of the restaurant is tidy if uninteresting while playing the best pop music hits of 2007. Parking is easy being part of the large mall complex and location is easy to get to from the interstate just a mile off River gate exit.

Owner response

Waiter was great.
Food was great and brought in a timely manner.
The atmosphere was great as other guest were laughing and sharing how they enjoyed their meals.
We got a take out dinner and the red lobster biscuits were added, what a delight.
Makes you want to add good tip.

I placed an order over the phone at this location.
The phone attendant was polite and mostly knowledgeable, however the problems began at pick up.
I requested a curb side pickup, and about 5 minutes of calling the To-Go phone I decided to go inside.
I waited in the pick up area for about another 5 minutes for anyone to help me.
A young lady came up and glared at me without saying a word.
I greeted her and said I was there to pick up an order.
She harshly replied "I'm going to need a name." No hello, greeting, or even courtesy.
I gave her my name and she left to get the order.
I was instructed on the phone to ask for extra sauce and drinks to go at pick up.
When I asked the associate for them, she audibly sighed, said she didn't have cups with lids (stating that even though they said so on the phone, that I was actually talking to a call center in India) then went to get the sauce.
She was gone another 3-4 minutes.
While the order was correct, we could tell that it had been sitting in the hot window for a while, despite being there at the done-time.
We were excited to get Red Lobster, as it's not a restaurant we have near us, but this experience really soured it altogether.

Owner response