Fast food restaurant
Drove thru today about 2:00pm got home to find that they gave me the wrong order on top of it all they tried to charge me for a combo meal I only order boneless chicken sweet and spicy.Took forever to get order the girl was not at the drive thru window people just looked at me do finally I paid to get home and it was the wrong item.I can't eat buffalo chicken I just had surgery.Called talked to the mgr Iris she was not pleasant it took three people to ask me and get her for me.The mgr finally came up and then proceeded to argue with me on my order. I will not be back I did get a refund but had to drive 45 mins after having surgery to get refund iris never offered any compensation or anything.I will not be back.
Have gone once for breakfast and once for dinner. Enjoyed the chicken biscuit, but thought the chicken was a little small.The gravy and biscuit had a good flavor.The tater tots were nice and crispy.The BLT tasted good, but the toast was soft, not crisp. We had the Southern Bacon Burger with onion rings and the Spicy Chicken Sandwich with fries.The burger had a nice flavor moist, but didn't have much barbecue flavor.Onion rings were crisp.The Spicy Chicken sandwich were hot and crispy with a nice spicy flavor kick.The fries needed to cook a few more minutes.They were not fresh, barely warm.
I can't understand how chains want to open numerous restaurants in a city and then not be able to provide good service.730 Thursday night and only 1 person handling front counter.He seemed to be new and did very well considering he was on an island.Shout out to Mohamed.Very polite and tried to get food out as fast as he could.He kept going in the back to track down orders while people were standing in line waiting to be served. Food was very good, but 30 minutes is entirely too long for 2 Combo Meals.Did not see anyone who resembled a Manager in those 30 minutes.Good Luck but customers will not return if this is the best you can do.
Fast food restaurant
510 Gallatin Pike N, Madison, TN 37115, United States
Chicken restaurant
1915 Gallatin Pk N 105, 1919 Gallatin Pike N, Madison, TN 37115, United States
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ACROSS FROM RIVERGATE MALL, 1814 Gallatin Pike N, Madison, TN 37115, United States
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917B Gallatin Pike S, Madison, TN 37115, United States