Red Lobster

Name: Red Lobster
Address: 5201 S Pulaski Rd, Chicago, Illinois, 60632, US
Telephone: (773) 284-7000
Price range: $$
Rating: 3.80

Seafood restaurant, American restaurant, Crab house, Family restaurant, Restaurant

Location: 5201 S Pulaski Rd, Chicago, IL 60632, United States
Phone: (773) 284-7000
Price: $$

Opening hours

Sunday: 11 am-10 pm
Monday: 11 am-10 pm
Tuesday: 11 am-10 pm
Wednesday: 11 am-10 pm
Thursday: 11 am-10 pm
Friday: 11 am-11 pm
Saturday: 11 am-11 pm

Food & drink

Vibe

Juice

Seafood

Biscuit

Shrimp

Lobster

Fried shrimp

Caesar salad

Margarita

By owner

Street View

Menus and Prices

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Reviews

We are here almost once a year mainly for birthday dinner.
We are surprised by the new recipe! Spicy calamari is so good.
The steak is a too rough.
I guess I will try to order mainly seafood dishes.

I haven’t been here in a few years due to a bad experience.
But it was my mother-in-law’s birthday and this is where she wanted to eat.
The place was clean, no fishy smell walking in, we were greeted by a very nice hostess. Jessica was our server she was very kind and attentive throughout our meal.
Now to the food….
I thought food was okay.
My mother-in-law liked her food.
They have a $25 endless shrimp options that a couple at our table ordered but then were too full to get anything else.
The biscuits were very good! We were there early around 11:40 and there was no waiting! I have to say that they have to fix their bathrooms.
They were clean but they had a broken soap dispenser and toilet paper holder.

NOOOOOOOOO!!! Don't go here!!! There was a bad smell immediately upon walking in the restaurant.
If you like good customer service, or people who make sense, PLEASE stay away. We got there at 9:54pm.
I walked in.
Looked around for a few minutes.
Security was at the takeout window talking to the manager.
Neither man spoke to us.
I attempted to go seat myself since no one said anything and That is when the manager spoke to us.
He said even though the restaurant was 90% open, he only had 2 workers available.
He said we would be seated in about 30 mins, but we may not be able to eat.
He said we may not he able to eat because his cooks may be behind.
I told him if we're seated before 10:30pm, we should be able to eat.
The manager said "I'm not sure".....such a mess. We decided to go to the Red Lobster in Oak Lawn.
Much, much better experience.

Owner response

We're concerned to learn that you had a disappointing seafood experience while visiting our Chicago Red Lobster restaurant, Lola, and we'd like to follow up directly.
Would you please reach out to us by sending a private message on Facebook? Please include the location you ordered, details of your experience, and reference GM030524A.
www.facebook.com/redlobster/ Thank you!