Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 5330 S Pulaski Rd, Chicago, Illinois, 60632, US
Telephone: (773) 581-7625
Price range: $
Rating: 3.90

Mexican restaurant, Caterer, Fast food restaurant

Location: 5330 S Pulaski Rd, Chicago, IL 60632, United States
Phone: (773) 581-7625
Price: $

Opening hours

Sunday: 10 am-10 pm
Monday: 10 am-10 pm
Tuesday: 10 am-10 pm
Wednesday: 10 am-10 pm
Thursday: 10 am-10 pm
Friday: 10 am-10 pm
Saturday: 10 am-10 pm

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Reviews

I had a very bad experience with the cashier who was there today, April 12 at 8:20 pm, I placed my mobile order and I arrived just in time when I arrived, my food was already ready but they had a problem with the sticker machine, I told the cashier that If she could give me my order without the stickers, why did I leave my baby in the car,She answered me very aggressively and told me that I needed the stickers.
It take them like 10 minutes to fix it and literally just to put the stickers on the plate, she could give it to me like that without no problem but she was very aggressive and rude I love Chipotle and I always buy but with these workers who don't know how to treat customers and solve problems this sucks in the end my food was all cold

Owner response

We would like the opportunity to follow up on this as soon as possible.
Please contact us directly: https://www.chipotle.com/contact-us#report-an-experience -Fia

Wow… i cannot say enough positive things about this location and the people that work here.
I have never had a negative experience at this chipotle and the food is always fresh and portions are great.
The employees that work here make the experience all that much better.
Extremely kind and helpful and always upbeat.
The service is exceptional.
These employees definitely deserve a raise.
I will be coming back to this location just for the immaculate service and amazing food.
Thank you guys for all you do!!!!

This is the very first time that I went to a Chipotle and it was very underserved the people were not friendly and they rushed us out of the line this was not a good experience compared to the other Chipotles that we have ever been to.
Super under portioning.
Chicken salad bowls or chicken bowls are very hard to seal the way they portion well as you can see this picture the rim was all open no vegetables know nothing.
And I really feel like I spent over $60 for something that was just not good.

Owner response

Thanks for sharing your feedback.
Reach out to us here: https://www.chipotle.com/contact-us so we can help.

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