Mexican restaurant, Burrito restaurant, Caterer, Family restaurant, Latin American restaurant, Restaurant, Taco restaurant
This place I hate to say but my experience here was the worst.Waited 45 minutes at least for Menudo? That alone was a red flag.If I hadn't paid in advance We would have left.The service the Manager Alyssa gave us was so ignored and bad it was why we left the bar area.Then we find out she was the Manager!! Was beyond disappointed Alyssa gave us no service so we moved then she claimed I didn't explain I wanted a shot of tequila and a Sprite soda she gave me this little shot of Sprite.I then stated again I repeated a glass of Sprite she left with attitude, she returned and gave me a flat Sprite I had to ask someone else to replace it for the 3rd time!!! Mind you before we even sat down as we moved the Manager came running for us to pay the tab and we had not even received our food yet!! The list goes on HOWEVER IT'S more than I want to remember about that place, I DON'T RECOMMEND THIS PLACE TO NOBODY.I'VE TOLD OTHER PPL MY EXPERIENCE AND THEY SAID THEIR BAR SERVICE 🍸 WAS ALSO DISAPPOINTED WITH THE WAIT TIME. I do want to note the other workers were very nice once they knew we had a problem with Manager Alyssa who didn't care about the service she didn't provide when we left she didn't even ask why we moved she took 15 minutes for a draft beer ?? That was ridiculous service if you even want to call it that.So disappointed.
Overall it was a great experience, the only reason I give them a 4 star rating is due to the fact that I had to walk up to the bar for a water refill and to get a side of sauce. I don't fault the server who was also the bartender (the only one working)for not checking back frequently, but it was the look she gave me on both instances that warranted the deduction. She was clearly talking to a group of her friends who had come in, and was put off (visually) by my requests. She did however make a fantastic tequila based old fashion, which I highly recommend. All in all we had a great time and we will definitely come back in the future.
Owner response
Hey Brandon, Thanks for the 4 stars and for sharing your thoughts with us! We're really glad you had a good time at Que Pasa Mexican Cafe.Sorry about the hiccup with the water refill and the side of sauce – we'll chat with our team to make sure we're on top of our game next time! Glad to hear that the tequila old-fashioned hit the spot! We're all about creating delicious drinks! We appreciate you giving us a heads up on where we can improve, and it's awesome to know you're planning to come back.Can't wait to serve you again and go for that full 5-star experience. Best, Que Pasa Management https://quepasarestaurants.com/
Nicely located in Campus Pointe at Fresno State (well, across the street).Good place to stop in & eat when craving tacos, enchiladas & the other good food that is served here! Been here quite a few times with no real complaints, except I’m not the biggest fan & the chips & salsa.Definitely worth stopping in for Taco Tuesday or just just to run out. All in all! Good food, good service, easy location & the place is clean.
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