Potbelly

Name: Potbelly
Address: 409 3rd St SW, Washington, District of Columbia, 20024, US
Telephone: (202) 863-3965
Price range: $
Rating: 4.00

Sandwich shop, Caterer, Deli, Fast food restaurant, Lunch restaurant

Location: 409 3rd St SW, Washington, DC 20024, United States
Located in: Federal Center SW
Phone: (202) 863-3965
Price: $

Opening hours

Sunday: 10 am-5 pm
Monday: 9 am-7 pm
Tuesday: 9 am-7 pm
Wednesday: 9 am-7 pm
Thursday: 9 am-7 pm
Friday: 9 am-7 pm
Saturday: 10 am-5 pm

Food & drink

Vibe

Sandwich

By owner

Street View

Menus and Prices

Add Your Review

Reviews

Terrible service! Felt like its my fault that I decided to eat here.
Crazy attitude.
Im myself active duty military, seen lots of places but probably haven’t seen service worse than this.
You can see it by just the food wrapping, tomatoes hanging around.
Not recommended!

Owner response

Hi, We deeply apologize for your experience.
It seems like you are disappointed, and we would love to hear more about where we fell short.
Please reach out to our customer service team at your earliest convenience.
We can be reached at customerservice@potbelly.com.

I came in this past Sunday and it was a long line.
There was two ladies there.
But they were handling everyone like champs.
We drove from Delaware and was hungry.
The wait was well worth it.
The way the two employees held down the place was amazing.
It’s people like that keep places going.
One lady had a cast on her foot and was still doing all she could .
Take care of good employees

Owner response

Hi Noel, Thank you so much for your review and for taking the time to share your experience! We work hard at Potbelly to meet expectations like yours and are happy to hear we hit the mark.
We look forward to seeing you again soon!

Store did not open on time, staff was very unorganized and unprofessional.
The cashier was wearing a night cap and looked like she just came out of bed and did not have a good attitude.
Food was just ok.
They really need to get their act together

Owner response

Hi Junior, We’re sorry to hear of your less than satisfactory experience.
Being known for our great customer service it came as a surprise, please reach out to us directly at customerservice@potbelly.com so we can discuss this directly with you.
We value our customers opinions and would like to thank you for bringing this to our attention.

Reservations