Portillo's Madison, Wisconsin - East Towne

Name: Portillo's Madison, Wisconsin - East Towne
Address: 4505 E Towne Blvd, Madison, Wisconsin, 53704, US
Telephone: (608) 819-2720
Price range: $
Rating: 4.10

Fast food restaurant, Hot dog restaurant, Takeout restaurant, Restaurant, Sandwich shop

Portillo's in East Towne Mall is a beloved fast-food haven for those craving classic American bites. Famous for their hearty hot dogs and Italian beef sandwiches, this family-friendly spot serves up quick meals at wallet-friendly prices. With options for outdoor seating and convenient takeout, it’s perfect for lunch or a late-night snack. Although some reviews mention the occasional wait and cleanliness concerns, the warm staff, especially standout manager Yvette, ensure a welcoming experience. Whether dining in or grabbing a quick bite, it’s a Madison favorite worth the visit.

Contact Info

Location: 4505 E Towne Blvd, Madison, WI 53704
Located in: East Towne Mall
Phone: (608) 819-2720
Price range: $

Portillo's Madison, Wisconsin - East Towne

Opening hours

Monday: 10 am-10:30 pm
Tuesday: 10 am-10:30 pm
Wednesday: 10 am-10:30 pm
Thursday: 10 am-10:30 pm
Friday: 10 am-11 pm
Saturday: 10 am-11 pm
Sunday: 10 am-10:30 pm

Other Business Hours

Drive through

Monday: 10 am-10:30 pm
Tuesday: 10 am-10:30 pm
Wednesday: 10 am-10:30 pm
Thursday: 10 am-10:30 pm
Friday: 10 am-11 pm
Saturday: 10 am-11 pm
Sunday: 10 am-10:30 pm

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Outdoor seating
Kerbside pickup
Delivery
Drive-through
Takeaway
Dine-in

Fast service

Lunch
Dinner
Solo dining

Alcohol
Beer
Coffee
Late-night food
Quick bite
Vegetarian options

Lunch
Dinner
Catering
Dessert
Seating

Toilets

Casual

Family friendly
Groups

Credit cards
Debit cards
Credit cards

Good for kids
High chairs
Kids' menu

Free of charge street parking
Free parking lot
Plenty of parking

Food & drink

Vibe

Comfort food

Chocolate cake

Italian beef

Milkshake

Salads

Burger

French fries

By owner

Street View

Menus and Prices

Portillo's Madison, Wisconsin - East Towne menu prices 1

Menu 1

Portillo's Madison, Wisconsin - East Towne menu prices 2

Menu 2

Portillo's Madison, Wisconsin - East Towne menu prices 3

Menu 3

Portillo's Madison, Wisconsin - East Towne menu prices 4

Menu 4

Portillo's Madison, Wisconsin - East Towne menu prices 5

Menu 5

Add Your Review

Reviews

I dig the place.
Old drive in/sock hop/soda jerk kinda feels.
They have SALADS.
Some outdoor dining available.
Big place, plenty of seating.
Food was good..

Owner response

Hello Scott, franks a lot for the bun-tastic review!! We are excited to hear that you had a fun-tastic time, and we relish the opportunity to see you again soon. Daniel Helm Guest Services

I already did a review for portillo's over the phone but I wanted to personally thank Evet!(Sorry if it's spelled with a Y) She is hands down one of the best managers or even employees I have dealt with in a long time.
Portillo's East on a whole front is very good and I like all the employees there.
However Yvette is the an outstanding person and has always taken care of me and I truly appreciate that. This is my second review for her and I hope portillo's upper management sees this because it truly is nice having employees that really treat the business as if they were their own and that's what makes brilliant businesses so thank you portillo's but double things to you girl....(Love the braids)

Owner response

We are saddened to hear you didn't get the experience that Portillo's is known for and we would love to hear more so we can improve and correct this from happening again.
If you would please write and let us know more here: www.portillos.com/contactus/ Diana Guest Services

Visited mid-afternoon on 5/16/2024.
Great guy at ordering counter, his name was not on the receipt.
I ordered Italian Beef and hubby the 2 Hot Dogs meal.
Hubby very much enjoyed his.
A sandwich like I had should be cut in half for easier handling.
Beef was good but the issue was the bottom of the bun was so soaked it was mushy making it very difficult to hold, it was almost impossible.
And I wasn't fond of the really big pieces of green peppers.
Fries were nice and hot.
Pickup counter needed to be cleaned.

Owner response

Hi Dianna, I am so sorry to hear about your experience.
Please reach out to our guest services team at www.portillos.com/contactus/ Thank you