Chicken restaurant, Cajun restaurant, Fast food restaurant, Restaurant, Seafood restaurant
I waited in the drive tru for almost 5 minutes before anyone even addressed me and there were no cars in from of me.I almost thought they were closed.Then when I am paying I can hear the manager teaching one of the workers on how to upsell the customers.We all know they do it but I don’t need to hear how you want to manipulate more money out of me. Then when I get home, I am missing the single biscuit I ordered.I called, they took my name, the manager was apologetic about it. But when I opened my wings and saw that they couldn’t even take the time to actually coat them in the sauce… like why order a sauce at all at that point. This is not a good Popeyes, I guess that is why they sent Colton there, to fix things. Either way, I rarely go to Popeyes because I try not to eat fried food but today I was homesick for NOLA and Popeyes usually hits the spot.Today I just wasted calories.
The drive through was closed and they were short staffed because of it.They were out of a few things as well.It took almost 30 minutes to get our food and 4 or 5 people that ordered after us got their food before we did.We didn't get our drinks and my wife had to go up and ask for them after we had finished eating.The really weird part was the in-store music.It kept playing the same song on a loop, Zydeco Blues.Not typical for this Popeyes location but I am being honest.
Hats off to a Mr.Dustin running the drive thru at 1pm on a Friday.He was very friendly, patient while we decided what I wanted (my first trip to a Popeyes), and he was double checking our order to make sure we received everything.We didn't have a wait - but we also got lucky and no one else was ordering! The food is great. It's rough for people working in fast food, and to receive friendly and speedy service these days is rare.We'll be back during day shift again!
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