Pizza Hut

Decided to try pizza hut after a while.
This is not a pizza I would serve anyone.
Cheese pieces on top were charred to a crisp without an opportunity to melt, and their was barely any sauce.
Look, it's Pizza Hut.
The expectation is mediocre but reliable quality.
What I received was burnt and crunchy.
Not a pizza that should be served anywhere.
Didn't have time to drive back there since my daughter is hospitalized nearby, but I thought it needed to be said that this really failed as a pizza.
No complaints about the staff or location, just got the pizza so wrong.

Owner response

Never ordering from the Parsons location again! Either the person who made my pizza couldn’t read or just didn’t care about making my pizza correctly.
Ordered a meat lovers but got a pepperoni and green peppers pizza.
Called to complain and got an answering service that referred me to corporate.
Called corporate and they wanted to offer me 3 free pizzas that I would need to use within the next 30 day.
After that experience, I never want to order from that location again! I requested a refund which she stated could take 3-5 business weeks days.
I will be following up if I don’t receive my money!

Owner response

It has it's up and it's downs.
Most orders are prepared correctly...
and timely! Sometimes, you can have your issues.
(Nothing specific) A lot of times, they will fix the issue with no problem.
But, they have customers that are trying to get over on them, too.