Pizza Hut

Worst experience ever!!!! Do not even think of buying from this store.
Incompetent disrespectful unqualified trash! They messed up my order a few times never said anything.
This last time I waited close to an hour for my pizza for carry-out.
Someone went to pick it up they told them there is no order.
When I called they said the same.
I said well I paid and would like a refund to which he said there is no order.
And then told me your order was already picked up.
I still want my refund and would like to steer everyone from this nightmare of a Pizza Hut.
Micheal was the manager.

Owner response

The people here are very rude, no customer service at all.
When you walk in they say YES and look at you crazy with an attitude.
Young kid mad that they are on the clock today.
I will never order from here again.
People who speak different languages they will ignore, and act like the person doesn’t exist.
Smells like weed, and it is very dirty in there, not very welcoming.
Will be getting in contact with Pizza Hut corporation so they can see for themselves because the people who work here need some training on customer service.

Owner response

Online it says Saturday closes at 1am, I placed an order online 2 times it got declined, this was around 10pm, I go to the store in person, worker has no idea what's going on goes to the back to crack jokes "like he was going to check for the order" Plain bad attitude, mean while the driver who delivers looks confused because they are closing early exclude him from my review, he works well.

Owner response