Pizza Hut

Ordered $60 worth of food (6 pizzas and bread sticks) for my daughter's bday party as Pizza Hut is her favorite.
4 pizzas were VERY burnt and inedible.
Called in, got an apology and took a minute but relayed which 4 needed to be remade.
1.5 hrs later 3 pizzas arrive...wrong order was delivered.
Told I would get a refund.
Called next day and goes straight to voicemail regardless of the 4 times I call even at 3pm.
Call the following day and ask for a manager, she says she is one and will refund my order.
I waited on hold for 25 mins and she never came back.
Go to any other pizza hut but this one.
The one by 465 and Emerson is WAY better and better customer service.

I have not eaten at Pizza Hut for about 20 years and was craving a deep dish pizza.
I ordered a large pan pizza with pepperoni, extra pepperoni, and extra cheese.
The price was over $27.
I get home and open the box to find less than 3 pepperoni per slice and barely enough cheese to cover the pizza.
I guess it's my fault for not opening the lid at the counter.
I would have walked out and gone somewhere else.
I could have gotten twice as much pizza at any other pizza joint for less than $27.
Now I see why this location doesn't even have 3 stars.
I got ripped off big time.
Never again!

Service was immaculate, I had trouble placing my order online which prompted me to call the store.
The young lady Jacky was very polite and helpful when placing my order.
When I came to pick up my order my food was amazing, very hot and done in a timely fashion.
I will be back the team was great! Good job 👍