Pizza restaurant, Family restaurant, Italian restaurant, Restaurant
Food & drink
Vibe
Pizza
By owner
Street View
My experience here most recently on 12/03 Sunday to attend a Celebration of Life hosted for a family friend.While over there, it was also a 49ers VS Eagles game so the place already having lots of SF 49ers fans to support and cheer for their team.Amidst all our Hi and Hello to our friends and family, I unknowingly had left my sunglasses someplace on the delivery counter while grabbing plates or drinks and not realized it wasn't on me anymore.Party finished in a couple of hours for us and we left but lots of other people were still there till closing time.That was Sunday.Today is Wednesday evening and all through Monday, Tuesday, I kept looking for my sunglasses and kept thinking I could have left it here or there but never found it at any of my usual places i thought I had left them.My wife traced my events since Saturday the day before Sunday and all through today but couldn't nail it until she tracked it to the Sunday Noon when we were at Pizza Factory.She insisted that we place a call to Pizza Factory to see if it was left there and someone found it and turned it in to management.She called and spoke with a Crystal (not sure if I spelled correctly) and asked if someone found sunglasses left behind on Sunday.She confirmed and asked for Make And Color.My wife confirmed that it was my Sunglasses and told her we would be promptly over to pick them up.I went there got my sunglasses and thanked them but they didn't know who found it or turned it in.***** The time I'm taking to give them a review is to highlight that even with a busy game day weekend and 3 days after, the honesty still prevails here for my sunglasses to be found without anyone giving it away or just taking it since someone left it.This Honesty here with the staff is just my personal reason but before this incident I've been here several times before as I live in the area and the Food and Beer here is amazing.Service is top notch and we have had Fund Raising Campaigns for Mayoral Candidates, School Cross Country Season End Parties and not to mention everything in-between.What I'm trying to say by this review is that my visits here do no justice to the place and it's people that work here.Go ahead and give them a try and you will not be disappointed.What Goes Around Comes Around and what is meant to be, nobody can change it or take it away from you.The sunglasses were a Father's Day Gift from my Daughter, Son and Wife and I will definitely cherish finding them back because of Pizza Factory and their wonderful staff.Oh my wife too for not giving up finding them.10/10
Owner response
It's awesome to hear about your positive experience at our establishment, especially the part about your sunglasses.We're proud of our staff's honesty and integrity, and we're glad it shone through in your experience.We're also delighted that you enjoy our food, beer, and service.We look forward to welcoming you back for more memorable experiences.Thank you for dining with us and for your kind words.
Always fresh pizza at their lunch buffet - supreme/combo, pepperoni, all meat, hawaiian and some focaccia bread.We don't do the soup much - it's always tomato soup, but the salad bar is pretty good.Freestyle soda also comes with the lunch buffet price of ~$13.That's a good deal!
Owner response
It's awesome to hear that you enjoy our fresh pizza and find our lunch buffet to be a good deal! We're glad you appreciate the variety we offer, including our salad bar.Your feedback is valuable to us and we look forward to your next visit.Thank you for dining with us!
It’s an okay pizza place but the bad stuff is that pizza was very soggy, raw, and gave me food poisoning.Although the workers were very nice, we were the only ones there and it still took around 27 minutes for 1 large pizza that was like a small from little ceasers.Over priced 20 dollars for a large pizza that was small.You can buy two large pizzas from little ceasers for like 18 bucks.
Owner response
We're sorry to hear that your experience didn't meet your expectations.We take your feedback seriously and will look into the issues you've mentioned regarding our pizza quality and pricing.We're glad to hear that our staff was nice and we hope to provide you with an awesome dining experience in the future.Thank you for dining with us and sharing your feedback.
Pizza restaurant
350 Northridge Shopping Ctr Northridge 14 #449, Salinas, CA 93906, United States