Pizza delivery, Chicken wings restaurant, Pizza restaurant, Pizza takeaway
Food & drink
Pizza
By owner
Street View
Rude! Called to place an order online and paid for it to be delivered when I checked on the app it said that it was completed even though I didn’t get my order! I called the store and they said I have to show my ID and card that I used to pay for it! The person on the phone was rude and trying to talk over me and not let me explain! I ask for my tip back and they didn’t refund me the delivery fee either and had me pick it up from the store!! Now I remember why I stop buying from these fraudulent store!
I have been ordering for 7 years and I have never had an issue.One time, there was an error and they forgot my sauce on a sandwich.The assistant manager, gave me options, to get another sandwich delivered to my house, or get credit! I got credit.Amazing service!
Please BEWARE the store writes down your identification number from your ID and date of birth on the receipt that they keep.They tell you that it's too later verify if the order was correct or not.The crazy part is if you pay for it online, your carD is already accepted and the credit card companies have a policy that nothing more is needed from the merchant.So they are also not following their merchant rules. The manager Clarissa said it was a policy in that if I had a problem with the talk to her manager the following day terrible customer service bad attitude like really? You really need to get right down somebody's identification and date of birth for a pizza.I will be falling complaining with the better better Business bureau along with their corporate office and letting Visa card know as well.Keep you all updated
Pizza restaurant
350 Northridge Shopping Ctr Northridge 14 #449, Salinas, CA 93906, United States