Pizza 9 Ouray

Name: Pizza 9 Ouray
Address: 5241 Ouray Rd NW suite a, Albuquerque, New Mexico, 87120, US
Telephone: (505) 831-6463
Price range: $$
Rating: 4.10

Pizza restaurant, Meal delivery, Takeout restaurant

Location: 5241 Ouray Rd NW suite a, Albuquerque, NM 87120, United States
Phone: (505) 831-6463
Price: $$

Opening hours

Sunday: 10 am-10 pm
Monday: 10 am-10 pm
Tuesday: 10 am-10 pm
Wednesday: 10 am-10 pm
Thursday: 10 am-10 pm
Friday: 10 am-11 pm
Saturday: 10 am-11 pm

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Reviews

I love Pizza 9 but this location is really inconsistent.
The first time I ordered here, my double deep dish was so soaked it felt like it was going to fall through the box.
Last night I tried again, asking to make sure it was crispy, so they put a disappointingly small amount of sauce.
It really wasn’t even crispy even with less sauce.
Every other Pizza 9 I have been to has been awesome, so I would consider going to another location even though this one is very close to me.
I also heard a manager argue with a teammate before sending them home while waiting around 15 after my estimated pickup time.

Owner response

We appreciate you taking the time to share your experience with us, Aaron.
We're truly sorry to hear that you have had inconsistent experiences at our location.
Your feedback is valuable to us, and we assure you that we will address these issues with our team to ensure better service in the future.
We strive to provide every customer with a positive experience, and we apologize that we fell short during your visits.
Thank you for bringing this to our attention.
We hope to have the opportunity to serve you better in the future.
Please contact us at https://pizzanine.com/contact-1.
Thank you again, we hope to hear from you soon.

It was Sunday, Pre-game Rush for NFL Super Bowl .
Placed a carry out order because we were passing though on our way home to Aztec from Roswell.
The Customer Service was very pleasant, persistent and helpful.
The Manager & employees were professional, friendly and polite.
Great atmosphere.
The deluxe pizza was very tasty.
The beef calzone was delicious, light and golden brown dough, crust! And the spaghetti was delightful, a fav.
We will defiantly make sure to stop at this location again! A Full 5 Stars and recommended!

Owner response

Thank you so much, Celestina! We're thrilled to hear that you had such a positive experience with us! It's always our goal to provide top-notch customer service and delicious food.
We hope you visit again soon! Thank you for the glowing recommendation!

Despite what the Google Maps says, "Dine In" is not really an option.
That said, we ordered a BBQ Chicken pizza, and took it back to the hotel.
It was delicious! The BBQ sauce had a great flavor without overpowering the grilled purple onions and chicken.
The crust had a nice crisp, putting a nice finish to each slice.

Owner response

Thank you so much for taking the time to leave us a review, Eron! We're really glad to hear that you enjoyed our BBQ Chicken pizza.
We apologize for any confusion regarding the "Dine In" option.
We'll make sure to update the information on Google to avoid any further misunderstandings.
We hope you enjoyed your time in Albuquerque and we look forward to serving you again in the future! Safe Travels!

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